Customer Ratings & Reviews

Always get the Geek Squad protection and well worth it. They do a wonderful job with any questions. Never needed to use them with the Samsung which is just fine with me.

i usually always get this its better than the manufacturer warranty

Haven't had to use the geek squad for anything yet but its good to know that they are there if I need them .

Never no when you might need something fixed. Great addition to add for the price. Geek Squad is always great.

I always buy the plans now. They have been worth the money every time

Although I have not had to use this yet....and hopefully not ever, I was kinda disappointed at purchase time. I expected some papers describing where and who to contact - at least an email. If I ever have to use it, I will need to chase down the paperwork. Overall did not get a warm-fuzzy on this service.

I can always rely on Geek Squad protection. The agents are always helpful, and if it can not be fixed, you will get your money back, usually as a Best Buy gift card.

Love the geek squad protection. No issues with reporting problems and the staff is easy to deal with.

How could you not purchase this protection? It is so worth it! I love Best Buy and the geek squad!

i love that im protected from every user and manufacturer error

Really worth it, any problems arise just take it in and get answers & solutions.

Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty

Didn’t have to use it so far, but definitely gives you peace of mind.

Don't leave home without it or don't leave the store without purchasing this for the "protection" and peace of mind.

GS came out next day and repaired tv, very nice clean cut and professional

I haven’t had to use it yet which is a good thing, but I’m glad I have it

excellent, no hassel warranty. When my microwave ceased working, I just took it back to the store and got a voucher for a replacement item. No questions asked.

Cheap for a 5 year warranty. I just hope if I ever need to use it it’s as easy as they said it would be

Everyone in my house loves it, best purchase so far, works great.

It's been worth buying every single time. I do not make a purchase without it unless it is just not offered.