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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30470 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 680 Showing 13,581-13,600 of 30,470 reviews
  • Rated 3 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used it yet, but I am hoping they will cover any inconvenience that may occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this plan my old tv brok twice the first time they fixed it the second time got money for a new on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to purchase the geek package for my electronic purchases... You never know when you might need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard home installers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The technicians mounted my tv to the swivel base. They were fantasic. Fast, professional, and very polite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    85 inch Samsung tv

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely love this tv. Perfect high quality picture & sound…

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    SORRY WE HAVE NOT HAD TO USE THE GEEK SQUAD WARRANTY. we SWT UP EVERYTHING OUTSELVES BUT BOUGHT THE WARRANTY JUST IN CASE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a safeguard in case anything ever goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted to have coverage for 5 years so I would not have to pay repairs if a issue came up. So far have not needed anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic ❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️❤️

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad, but they couldn’t fix my tv this time. I was so disappointed and I can’t exchange it or take it back. So I paid for the warranty and it didn’t help me this time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad team is amazing and knowledgeable! They also give informative info about other products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Prompt

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just recently got a TV from Best Buy and signed up for the warranty. I hope I don't use it any time soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good to deal with quick delivery and awesome picking it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No stress

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so reassuring. We have two children under two years old at home and it is great to know we are protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always very helpful and knowledgeable. Its always good to have a backup plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They installed great products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service in store and at home They set up great and very knowledgeable and pleasant to serve you needs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to always have a back up plan. Haven't called upon this service as yet. But the fact that it is there is pleasing. Especially for my parents and in laws devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    On point assistance!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We haven’t had to use it recently, but in the past they have been great with resolving the issue with our computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hope I never have to cash in and use this as a very high-quality TV but I’m glad that I made this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have used

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't get the protection you will regret it

    I would recommend this to a friend