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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30471 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 684 Showing 13,661-13,680 of 30,471 reviews
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having peace of mind knowing that I have full protection. Can never go wrong with having extra protection.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Protect

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your items no matter what they last longer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good service. I don't always select this service or need it. When it makes sense I select it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price. I hope never to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how Best Buy offers this protection. I always buy it, you never know when you will use it but when I did for other products they responded quickly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to protect my investment. I will not purchase a electronic product without the Geek Squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its the best plan ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the geek squad. & the one time that I needed it they were right there! just the house call alone paid for the extra 5-year warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the added protection - particularly these days on a TV because so much of the "workings" are like a computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I purchase with each items I buy it is always the best decision. Always helpful and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when you are going to need it. I was able to get a brand new TV when my original TV went bad.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Remote!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really hate there is no voice control on this tv. I didn't notice that it didn't have it until I got it home. The remote buttons are Soooo tiny. Its all black and vey hard to use. It takes forever to get to the sleep timmer amd thats a feature I really like to use. I was laid up and couldn't go see this in person and no way to return it. The picture is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Installed MyTV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent were really Professional Really Happy to this Service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Strikes Agsin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not use the Geek Squad for this but have used them for other installations. They are very helpful and patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ok i guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use this service yet. I am glad I bought it though to protect my purchase. for the price it is definitely worth it with kids and dogs running around.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection because my toshiba tv died after 3 years. I figured it’s a good purchase for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mad59083

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy having GEEK SQUAD services because they are always available, willing to help and assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an absolute must have ... especially when purchasing high end products ... it s not a matter of if but when

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this plan, but I have used these before and I was happy with it. Geek Squad people are great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased 4 appliances and this plan saved us money with the removal of old and installation of new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very friendly & knowledgeable people. Made my experience an easy one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hooked up TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents mounted my tv and told me I bought the wrong mount. He had one in his truck & it worked out great.

    I would recommend this to a friend