Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30477 reviews
(30,477 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
I did the installed
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It the best TV ever but now I have a new TV this one is much better thankyou
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Better Option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always Better to be in a protective way. As i have Geek Squad Protection, i replaced my TV which has On and Off problem for every 5 mins.. Thank You Geek Squad.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get extended protection on all purchases to avoid heartache later.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Peace of mind, highly recommended as it is on my 85”, can’t imagine without it of something happens to my TV.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get extended protection on all purchases to avoid heartache later.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I like the geek squad a lot, no matter where we are in the U.S. if we have a problem we can go to get it serviced.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have and apointment for service and the technician came on time. He made a good and clean job.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to get support on my purchase quickly when I got to the store. Well worth the money and peace of mind.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A must have for your TV
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a must have. They repair or replace with no questions asked if something goes wrong.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Amazing product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product great quality fast and easy puck up procesing
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's great for all the little issues and things you may have
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GET IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is 100% worth it. Now some words to reach 50 characters
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worthy of an consideration
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have them installed my 50” TV on my exterior wall on my patio. Had to drill through stucco & brick. Great service.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get geek squad when offered. Geek squad is always worth it. I love the flexibility of this service!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad was very nice to me when calling in. I had lot of questions and they answered and fixed my problems
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
TV warranty plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always buy the warranty plans can save you tons of money from Best Buy or any other store just check details
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Definitely worth it!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I won’t buy anything over $250 without this awesome protection plan from geek squad. Totally recommend it!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Lg c2
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great tv fantastic picture great for gaming and movies
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad is great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Helps when u need repair. Especially after a couple of years
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Don't waste your money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They'll give you a schpeel about how it covers MORE than what the manufacturer warranty covers, but it doesn't really. And you're paying for something you can't use. In my case, I paid for something I originally declined, but was talked into because I was promised it was added onto the end of the manufacturer's warranty, which was appealing. Only it didn't and I paid for something I never needed or wanted and when I needed it, it wasn't any good. To make it better, I tried to talk to them about a refund, and instead the customer "service" guy put me on hold for 1.5 HOURS and disconnected me. I called from my cell to see if someone could come back to the land line I was holding on and THEY put me BACK on hold for another HOUR before disconnecting me. So obviously, not impressed with the service or the product. No wonder they can't compete with Amazon or Walmart.
This review is from 2-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .While I wish your experience with our Geek Squad Protection Plan had gone differently, we appreciate you taking the time to share this story with us. Our Geek Squad Protection Plan offers many great benefits, but I can understand how you'd be disappointed if you were told at the time of purchase that it starts once the manufacturer warranty ends. Our protection plan does start at the time of purchase and is intended to cover what the manufacturer won't, as well as allow the option to have protection on your protect long after the manufacturer warranty ends.
On behalf of Best Buy, I am truly sorry that you received wrong info when purchasing our Geek Squad Protection Plan, as well as your experience when calling in for support. We wouldn't be able to refund a protection plan once it's outside of our Return Period, which you can learn more about on our website here: https://www.bestbuy.com/site/help-topics/return-exchange-policy/pcmcat260800050014.c?id=pcmcat260800050014. That said, I recommend going in the location where you first made this purchase to explore other possible options with a manager.
