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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30534 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 800 Showing 15,981-16,000 of 30,534 reviews
  • Rated 5 out of 5 stars

    Great deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad I purchased this with my TV. I didn’t want to spend good money and not have it protected

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use it and hopefully I don't have to for my 60" LG SMART TV. It's great to have coverage for an extended period. I've used the plan before on other items and have had each one fix/replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan for the price. Hopefully I will not need to use it but if I need it I’m glad I’m covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Didn't use geek squad,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend Geek squad even though I installed my tv. I have used them before and they were awesome.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection plan for new TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    How can you go wrong? The price was right and if anything should go wrong with my new Samsung tv, it's covered. So, for just a few dollars more, I have peace of mind and can sit back and enjoy it all. Definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sqaud

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just want to have a backup Service like Geek Squad to help me sustain the Life of my Television.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful! Knew what they were doing with no problems whatsoever

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good job geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was delivered fast and easy. No damage to the tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase—customer service is superb! Highly worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great piece of equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    electrician installed my unit and when it came on the electrician when to the store and purchase one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is fantastic! The annual fee is recouped quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent on the phone was very helpful, set up my in home appointment, covers my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An extended warranty is a definate must have for anything. especially the way things are so cheaply made these days. You cant go wrong with the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the extra money for piece of mind on tv purchase and the installation was professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy can’t be beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service from a top notch business i buys all my stuff from Best Buy for this very reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am comfortable to believe that the geek squad will be there for me to fix any problems I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THESE GUYS ARE GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS/TECHNITIONS TOOK GREAT CARE OF ME AND SHOWED CONCERN FOR MY ISSUE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with a quick exchange was great amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing a protection plan was a wise decision and eased my concerns of any futurenproblems. The cost is so mnimal that it is worth getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection needed just in case. You never know when something will break down.

    I would recommend this to a friend