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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30549 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 801 Showing 16,001-16,020 of 30,549 reviews
  • Rated 5 out of 5 stars

    Best Buy can’t be beat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top notch service from a top notch business i buys all my stuff from Best Buy for this very reason

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am comfortable to believe that the geek squad will be there for me to fix any problems I may have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent on the phone was very helpful, set up my in home appointment, covers my tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's working great and was very easy to set up. Opened box and plugged it in and away it went. I'm 66 years old and that is a big plus for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is fantastic! The annual fee is recouped quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    THESE GUYS ARE GREAT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE AGENTS/TECHNITIONS TOOK GREAT CARE OF ME AND SHOWED CONCERN FOR MY ISSUE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped with a quick exchange was great amazing customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    YEs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geez, I buy a lot at Best Buy. Guess I bought this! I'm sure it will help if I have a problem!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just in case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection needed just in case. You never know when something will break down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection provides good known protection for electronics. I hope I don't have to use it but it is nice knowing it is there if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Secure back up

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never use it and hope never to, but it’s good to have. Back up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this warranty for my tv i bought. it sounds like it will protect my tv in case damage that a traditional manufacturer warranty will not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems like a good deal.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The employee was very helpful. Thankfully haven't needed it yet.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great work they did. Excellent work. Great stuff. Time they work...perfect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice protection program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything that I purchase from Best Buy that offers warranty I always purchase it.. you never know when you might need a warranty replacement..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment trust me you will end up paying more in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wonderful. Installation was wonderful, gave lots of advise. Always there when needed!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service - never an issue. I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal for 2 year protection plan. For $20 a year they will come out to my house if anything happens. Great investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great if you have a problem just bring it back to them

    I would recommend this to a friend