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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30551 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 809 Showing 16,161-16,180 of 30,551 reviews
  • Rated 4 out of 5 stars

    Mixed feelings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have at times been disappointed by Geek Squad insurance but at others I've been very glad I had it. I almost always buy it and live in hope that I'll either not need it or that it will be helpful if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always purchase the extended warranty to protect my investment and provide me with peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has never given me any problems. The extended warranty is worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mean, you buy a warranty in the hopes that you never have to use it, but if you do need it and don't have it; it's gonna be a bad time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad has always been very helpful when installing new items or problems with older ones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you purchase a tv or any expensive electronic I highly recommend you purchase the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the 5 year geek squad service is good to have. I have not used it yet but if I need to its there already.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PRAY that this warranty I purchased is the best. The price was a little bit more than I wanted to pay. However, we will see if I need it. How it will work out for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year service plan on this TV so there would be no worries.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy I got this very very happy for Best Buy great store to buy things from

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad savior

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using the geek squad is an awesome tool since I am not computer or tech savy... very helpful in many ways

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Got it to have protection for my TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use it yet but I wanted to make sure my TV was covered for a couple years in case I have any issues

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Excellent warranty

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new TV for my niece and the warranty because Best Buy has the best warranties on electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty coverage on tvs is nice to have, especially on smart tv.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    You should get this coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend this coverage for all of your electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for the price shipped fast and installed easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years of tv protection? Sign me up, you never know what might happen while moving and this will protect you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Apple care Alternative

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of having device protection and support. A good alternative to Apple Care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the two year replacement on my large investments. I like having piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money saver

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is so worth it to get the protection plan because if something breaks you just take it back and get a new one for free.

    I would recommend this to a friend