Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 30570 reviews
(30,570 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Hey so long as the product doesn't malfunction it always good to have
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Bestprotection plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection plan offers great service for a great price. They make exchanges and service easy and fast.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Audio... Television... Gaming...speakers service great....
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had to use them as of yet but I’m sure they will help me when I’m ready.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased extended protection to cover my products over any electronic failure
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good decision
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to have this extra coverage just in case you need it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
5 Years coverage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.5 years coverage! What more needs to be said? Totally worth it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Must have for security reasons. It protects your internet connection and information.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Tv delivery
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tv delivery was fast. Guys had their masks on took some pictures and left. Thank you.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Production plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Would recommend to anyone to buy a service plan. Insurance for your TV.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased for peace of mind. Hopefully will never have to use it Best Buy is the Best.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
You guys did good! I'm satisfied.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents are good. they got me all I needed. they gave me the features of denon sound bar and all the advantages of denon from the rest of the sound bar.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GS
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always recomend Geek Squad for any inconvenience or issue with the purchased product.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It always good to have protection on your purchase, because it covers your electronics.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Big runaround before getting help
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Trying to get Geek Squad here at my home was near impossible. Three months before I got service. I wrote the CEO, and many people trying to get my Sony TV repaired under warranty. Nobody Seemed to care. I started with the store and was told that I, a 65 year old man, had to bring a 65” TV two hours to the nearest store. I went through the chain of command and was met with indifference from all. I called the store again, after nearly three months, and the person I spoke to, finally took care of me. After just a week, I had someone come out and attempt a repair that failed. They cared, and suggested the TV be replaced. It was! The moral of the story is, if you have a problem, deal with the store, try different people at the store. They took care of me. After three months, I had a new TV. Geek Squad finally took care of my issue.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Sammy. Thank you for taking time to share your experience with us. I'm so sorry that you had to deal with this huge inconvenience and delay with getting the TV repaired/replaced. I'm thrilled to hear that it all worked out in the end, and appreciate your feedback. We hope to give you better service in the future!
Rated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Glad this was included, gives me peace of mind to know that my product is secure. I am happy with it.
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad is great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always answer any questions I may have there are super helpful!
This review is from 2-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A must have for any electronic product that you purchase.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.
Rated 5 out of 5 stars
Better safe than sorry
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always smart to purchase protection for your electronics! This TV is for my 6 year olds room and you never know what may happen!!!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good to go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use it yet but I'm glad that I have it, It gives me peace of mind to know that I have help if I need it.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
