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Customer reviews

Rating 4.7 out of 5 stars with 30570 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 869 Showing 17,361-17,380 of 30,570 reviews
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hey so long as the product doesn't malfunction it always good to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestprotection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection plan offers great service for a great price. They make exchanges and service easy and fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Audio... Television... Gaming...speakers service great....

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use them as of yet but I’m sure they will help me when I’m ready.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased extended protection to cover my products over any electronic failure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have this extra coverage just in case you need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Years coverage!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 years coverage! What more needs to be said? Totally worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have for security reasons. It protects your internet connection and information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv delivery was fast. Guys had their masks on took some pictures and left. Thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Production plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend to anyone to buy a service plan. Insurance for your TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for peace of mind. Hopefully will never have to use it Best Buy is the Best.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    You guys did good! I'm satisfied.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are good. they got me all I needed. they gave me the features of denon sound bar and all the advantages of denon from the rest of the sound bar.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GS

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recomend Geek Squad for any inconvenience or issue with the purchased product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It always good to have protection on your purchase, because it covers your electronics.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Big runaround before getting help

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Trying to get Geek Squad here at my home was near impossible. Three months before I got service. I wrote the CEO, and many people trying to get my Sony TV repaired under warranty. Nobody Seemed to care. I started with the store and was told that I, a 65 year old man, had to bring a 65” TV two hours to the nearest store. I went through the chain of command and was met with indifference from all. I called the store again, after nearly three months, and the person I spoke to, finally took care of me. After just a week, I had someone come out and attempt a repair that failed. They cared, and suggested the TV be replaced. It was! The moral of the story is, if you have a problem, deal with the store, try different people at the store. They took care of me. After three months, I had a new TV. Geek Squad finally took care of my issue.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Sammy. Thank you for taking time to share your experience with us. I'm so sorry that you had to deal with this huge inconvenience and delay with getting the TV repaired/replaced. I'm thrilled to hear that it all worked out in the end, and appreciate your feedback. We hope to give you better service in the future!

  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad this was included, gives me peace of mind to know that my product is secure. I am happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always answer any questions I may have there are super helpful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must have for any electronic product that you purchase.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always smart to purchase protection for your electronics! This TV is for my 6 year olds room and you never know what may happen!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to go

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it yet but I'm glad that I have it, It gives me peace of mind to know that I have help if I need it.

    I would recommend this to a friend