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Customer reviews

Rating 4.7 out of 5 stars with 30579 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 931 Showing 18,601-18,620 of 30,579 reviews
  • Rated 5 out of 5 stars

    Expert installation & service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad not only provides expert installation & service, but they provide superior customer support after installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I recommend getting this Warranty plan for any TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great warranty plan if you want to keep your TV longer than 3 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a protection plan-everyone should get it for there stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Most of the Geek squad programs are good. Hoprefully we will never use it but like most insurances it is there if necessary

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This TV is the best I've purchased thus far. The picture is so clear, have never had a problem with it. Definitely reccomend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks Rule

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband has used the geek squad several times. We find them to be highly qualified & helpful. Glad he got it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had the protection plan on everything we have bought there and have had to use them a few times. And they are great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get the warranty with all my electronics. It's better to be safe than sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best extended warranty in the business for electronics.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is a hit or miss depending on the person who handles your case but generally it is good and to me it worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy honors their warranty with all my past purchase. It is so worth it!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    terrible customer service and product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service from geek squad is horrendous. I set up a service call to repair a LG OLED tv before Memorial Day because it doesn't power on. A quick internet search reveals there is a known issue with the power board, which was confirmed during the first visit. Yet here it is after the 4th of July holiday, no new power board and no working tv. The local store cannot (or claims it cannot) provide any help. All you can do is call an 800 number, be placed on hold, and be told they will call you back with a repair date, which doesn't happen. No one seems interested in fixing my TV.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Need insurance.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for an excellent tv, definitely worth the peace of mind.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Its a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have protection. Take it back, get another if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection matters

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never not get Geek Squad protection because it really pays off in the end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the money and peace of mind. Best Buy sticks by their warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was a good buy, the delivery was okay, we love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection on tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service would recommend to anyone looking to buy this tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good agents, always take me out of trouble. Now they have beccome somehow slow

    I would recommend this to a friend