Customer Ratings & Reviews

Great easy to set up the protection plan.took me about ten minutes

Agents came in and mounted my tv... it was quick and painless!

Always there when you need them. A good way to protect your expensive purchases.

This TV works as expected, picture is clear and crisp.

Highly recommend purchasing geek squad for high end items like a TV or Labtop

I feel good having the policy in case I ever need it. I will just call and someone will come fix my TV.

Best Buy is batting 0-1 with me. I made an appointment 2 weeks ago for a TV repair at my house. I took the day off work with no compensation for the appointment. So today, 13, June 2025 on the day of my appointment, Best Buy canceled my appointment without explanation and wants to reschedule. Absolutely terrible experience. Because my TV is larger than 42” I cannot take it to the store. For geek squad to look at. Again, absolutely terrible experience and customer service with Best Buy. I’ll be taking my business elsewhere. I’ll also be talking with family and friends about this, and I’m 100% they will never shop at Best Buy again either.

If you plan on buying something expensive it is well worth it I’m the long run

Great for peace of mind And a good value for not having to worry.

I have not used the service but it is good to know that if there are any problems with my TV I am covered.

You can`t go wrong with the service plane from Best Buy

Geek Squad is the BEST! Roland did not rush and took time to explain everything.

Purchased this as an add on for a gift. For the price it's a great way to cover thing that may come up.

Great protection plan for my great product! Highly recommend to a friend!

The guy help me to get the perfect TV for me and my partner.

The agents helped me with my computer and fixed the problem fast.

This is a must with any tv buy always get the warranty

I have talked to them and used them for previous orders and I absolutely love them

The agents are very intelligent when they unwrapped my tv

purchased the 5-Year Standard Geek Squad Protection for my new 65 inch tv. really debated, but thought i better be safe than sorry. havent had to use yet, so dont know.