Customer Ratings & Reviews

Geeksquad is worth it when you buy often from best buy

Hopefully we wont have to use it. But price was decent and worth a little extra.

Glad I bought it, haven’t used it. Hope I don’t need it.

Warranties are always a plus in my eyes and overall good for business and that’s a 10 in my eyes

the tv works perfectly! its nice and loud. the best part is speaking into the remote for assistance

Excellent subscription I love it and use it a lot they help with everything

I have been shopping at same location (West Nashville) store for over 20 years and have been very happy with staff, help and products knowledge and availability and Geek Squad. Thank you Geek squad and every one at Best buy store.

Glad this is an option they are great, any services need 10/10

Very helpful and easy! Tv would not turn on and they came in to replace it!

So from past bad experiences of not getting the protection plan because I wanted to save a buck. I'm absolutely pleased with having purchased any protection plan from geek squad. You will definitely be happy when something stops working and you have the plan. Everything I purchase from best buy i always get there protection. I've had several $2000 TV's or appliances mess up or need repair. With the plan they have been fixed professionally at no cost to me or replaced. All technicians are professional and I'm very pleased with the overall service.

Excellent service and response when needed. Replaced a TV that quit working.

Great deal for dealing with my computer and issues and new parts.

Great and helpful. Knowledgeable and friendly. If you have questions they have answers. If they don’t have an answer they’ll look into it.

This "insurance" plan is a definite must have, especially if you are not especially tech savvy. I have used it numerous times and it provides peace of mind and is reassuring to know that any problem(s) I encounter with tech issues will be handled in an efficient and thorough way.

I’m really not looking forward to bringing my LG OLED tv to geek squad. Because if I do that means something isn’t working properly or it broke. In the past when I did bring something to them that were very friendly And took the time to listen to your problems.

I highly recommend geek squad warranty for tvs. They go above and beyond. I have dealt with other services and geek squad is up there with the best with little to no hassle.

Hopefully I don't have to use it but am covered if I do

The protection that this plan covers is needed in my opinion with unforseen technical issues that may arise later. All electronic purchases such as TVs should have a plan that exceeds the standard warranty as you're adding an extra blanket of security on your investment. This is one of the reasons that I primarily opt to purchase from Best Buy for my television purchases due to the affordable plans that you're able to add. Great value for sure.

Excellent service even when facing complicated account issues (I have two accounts and the protection and television ended up on different places.) My original television couldn't be fixed so they issued me store credit to put towards a new one. Definitely worth the money.

I dealt with another brand TV for 8 months. Intermittent jittering was the issue. They finally refunded all my my funds and I purchased the LG OLED TV. I couldn't be any happier. The picture is amazing, even when the source is 1080P. A 4K source is phenomenal. If you research upscaling, you will find that it is quite a feat, to do it right. LG's OS has it figured it out. Others have not.