Customer Ratings & Reviews

I loved it, it’s one of the best stores I have had smooth purchases

Friendly customer service took care of my problem very quickly

I got the 2 year plan when I bought my tv. Hope I never have to use it, but it's there if I need it.

Great service helped wirh my return and loaded my tv in my car

I got it for a 5 year extended warranty, I feel more protected

Never had to actually use the protection plan thankfully but having one on my products gives me some peace of mind in case something happens

Really good coverage for the price. Have had to use this before and worked well.

Thankfully my old 55" TV had a 5 year warranty. After 4 1/2 years, the board started to go out. It turned out that the TV was not worth the money to repair and they honored my warranty and I was able to get a new TV (60"), and since TV's have come down in price significantly, I was able to get the TV, new 5 year warranty, delivery and set up, and still get $300 back in Best Buy cash.

It's inexpensive, and I like knowing that if something goes wrong there are capable people that will fix my products with great customer service.

Due to having 2 TV's blow up within months of each other, we felt the extra warranty was warranted! We have surge protectors on our whole house and also extra ones for each TV. The blow ups were just the way both older TV's decided to die. We believed the extra warranty would be helpful because of the lightness of the TV and it's fragile position.

The warranty is a MUST!!! Just the thought of being covered for everything i buy at BEST BUY. The customer service is GRAND! Fast Friendly service with the attitude.

Very good protection and excellent response when I was used for a TV warranty, normally everything that I buy in Best Buy works great, and always I receive a great attention! Thank you!

Essential purchase for high end electronics. A MUST buy.

Get the warranty, it's worth it. So easy and quick! Thanks for the excellent costumer service! Called on a friday, for our tv malfunction, they replaced the very next day!

Very helpful great service excellent protection plan!

Best warranty for electronics! Feel much safer with the Geeksquad.

The children mounted my television it’s so easy to do

Hope not to use it, but its good to know it is there.

NA did not use Geek Squad this time around. Sorry.

Always a needed purchase. Just in case. I love the Geek Squad!