Customer Ratings & Reviews

Best product to buy really loved it . Total value for money

Good good good good good good good good good gooood

Haven’t used it at the moment but happy with the offer

I always buy Best Buy extended warranty for my expensive electronics. It always proves to be a good investment when needed. That's because, you can just take it into a Best Buy store and you're speaking directly with a Geek Squad member, not some Customer Service person outside of the United States on the phone.

You can never go wrong getting the warranty! Definitely worth it!

Replaced my laptop when i cracked at the hindge with no problems

Great price for warranty, best and affordable warranty cost

Highly recommend taking policy out on flatscreen purchases that are several hundred dollars or more...may not need to use the contract but gives you piece of mind. If sets break repair costs are inevitably high so contract is with it. Had to use mine a month before the 5 year expired and it was honored. Set fixed and good as new. Worth the money.

I have always added extra protection on my televisions, but never had to use it. Just in case. I wish I had it on my gifted Hisense television.

Very responsive and helpful! They made this unfortunate experience of my television going down a great, stress free experience.

Repair was good but contacting a person on the phone to make an appointment (or anything else) is extremely frustrating !

When our LG TV was delivered I wanted to have it all set up before my husband got home and the Geed Squad help me through the set up and it was nice and easy.

Excellent picture and size. Works well for Play station also.

Best Buy has the best in damage protection. If I've ever had an issue they either fix, replace or refund. THAT'S why i always buy the piercing plans from them on my expensive items.

So that we always feel comfortable with a purchase from Best Buy, we always use the Geek Squad

I have used the Geek Squad for many years and am so very happy with the service they provide. I am not computer savvy, but I don't have to worry about that. I get help from Geek Squad at my Best Buy store, online when I chat with them, or over the phone when I call. How covenient is that! They even bring the "tech lingo" down a few notches so I understand what they are trying to tell me. Couldn't live without them!

Geek Squad was so great and their service is amazing

My 55 ingima TV is awesome, clear with perfect sound!!!

Always get it. You never know when you might need it.

seeing the horrible quality control of tvs this year, it’s really nice they come out and pick up tv from your house, i’ve been dealing with 20-30 samung tvs this year because of the bad DSE or banding in the screen, so it’s nice i can try getting a tvs and not have to drive 30 mins every week