Customer Ratings & Reviews

Highly recommend getting extended warranty for every purchase. Came in handy when TV stopped working.

Very professional kind and helpful. They are sure the tv was working perfectly fine and they were very careful as to how they handle the tv.when removing from the box and placing into my wall unit. They help with the connection swell. thank you Best buy gerk

Any time of purchase big ticket items , I always purchase a warranty it’s better to be safe than sorry. You just never know when the device you purchased made malfunction. Things are just not built the same way

I haven’t needed the service thankfully but I’m confident you’ll take great care of me.

Just bought a 58" Vizio 4K Smart TV, and added this 5 year extended IN-HOME service warranty, for $99.00. We have Geek Squad Protection on ALL our Best Buy products.... laptops, tv's, cameras, etc. Haven't used any of the warranties, yet, but they are in place, if necessary. For a $500.00 tv, that's only $20.00 per year..... pretty cheap "insurance", huh?!

Don't give costly repairs a chance and buy this warranty to protect your product

The Geek Squad has always been very helpful with any and all my purchases and any issue that I have had. I definitely recommend them.

Absolutely amazing customer service, very helpful and friendly.. they fixed all issues ive ever had with ease.

4 stars if I have to use it…. 5 stars if I don’t have to use it

I love it just for the peace of mind!!! I love that I don’t have to ever worry the next two years!!

Love geek squad. I had a ? About my TV and they were able to assist me

Considering the probability of damage to a consumer device in a 5 year period, I believe this to be a great value. I would definitely recommend!

My 5-Year Standard Geek Squad Protection Plan Is a Must -Have And A Masterpiece, The Plan Provides Adequate Timelines To Service And Protect Your Best Buy's Purchases And Assets. I Geek In, I Don't Geek Out !

The 5 year garanty was honored and i got a new tv at no cost only paid for the 5 year garanty

The agents installed my TV on the wall and connected it to the new sound bar. I am very pleased with the agents. The were professional and extremely knowledgeable. I have used Geek Squad for over 10 years and am always satisfied.

A must buy. Never had an issue with Geek Squad, any issues was resolved with a replacement.

Have not had to use this yet, but great to know its there.

AMAZING PRODUCTS AND AMAZING SERVICE!!!! I LOVED EVERYTHING ABOUT MY TV AND THE GEEKSQUAD WAS GREAT

Great Protection and worth it. I bought 2 Sony TV's in 2018 and wish I had gotten the extended warranty on both TV's instead of just the one TV...

best place in capital region to buy your home and office goods with great quality and super customer suppot