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Customer reviews

Rating 4.7 out of 5 stars with 25368 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 25,368 reviews
  • Rated 5 out of 5 stars

    Thank you

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you, I'm very happy with my purchase. Also very happy with best buy and how they treat customers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They put booties on!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My LG 65" TV needed to be serviced. Polite. On time. Booties. In and out in a decent amount of time. They fixed the problem then went ahead and reprogrammed all of my devices accordingly...Thank you. I saved the big one for last...They spoke English...WELL!! and had a sence of humour.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad outstanding customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Geek Squad service! If I have a question, they are always so polite and knowledgeable. To know my TV is protected gives me peace of mind. I recommend the Geek Squad plan for any device that needs a little extra protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad refund/ credit products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been very pleased wth the protection plan I've purchased for every product I've purchased. Two tvs, two wireless speaker, refrigerator have all been replaced or credited to a gift card. The refund to the gift cards is what I didn't like, hence the four stars. I wish they would refund the credit card!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to use the plan on a defective TV. I brought the old TV in and left with a brand new one. The whole thing to half hour, probably because I couldn't decide which tv to get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad #1 Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service is amazing and extremely beneficial to have for all electronic purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2 Year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appreciate protection coverage as always. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a 5 year protection plan, if something breaks, you would spend a lot more without it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good offers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program for the amount of services you can receive.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insured

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I honestly can't write a review on this service yet because I haven't used it. Smh I'm hoping i won't have to. But always get insurance in your items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully I don’t have to use the service but for peace of mind it is so worth having since it’s so expensive to do any repair work these days Best Buy is always I did buy their products and the service has been

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great service must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great warranty great price definitely recommend its totally worth it in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind- burn in coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping to not need it. But provides peace of mind for home servicing of tvs 40 inch & over

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Easy Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My last TV burned out after 4 years and I didn't have any protection. This was a no-brainer to pay a few extra bucks a month to cover myself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ameizing..(……………….………………,,,,,,,,,,,,,,,,,,;,,,;,,,,,,,,,,,,,,;;

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fast delivery and setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered my tv within the time frame promised and we’re very friendly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just do it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes in clutch with the warranty coverage just get it, it’s always worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST SERVICE EVER!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely spectacular service from the Geek Squad and store manager at my local store. If you're buying a big ticket item getting this plan is a must. They'll even come to your house for assessment and repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it or regret it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect everything as long as you can...technology is always messing up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very affordable and good quality tv!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This tv has gone through so much with me, very affordable and good quality t.v. It’s a very clear and audio friendly.

    I would recommend this to a friend