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Customer reviews

Rating 4.7 out of 5 stars with 25369 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 25,369 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is amazing and they really show that they care about the customer. Will purchase this service any time that it is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good bet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having used other extended warranty from Geek Squad I always get one with any major purchase. It gives me peace of mind knowing for at least the length of the warranty I will always have a use able product. When you need it as I have had in the past, it sure felt like a wise decision afterwards.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Microwave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The equipment has served us well and we’ve not had any problems with it. We’re pleased with the service that we received from Geeksquad when we purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad has been such a help!! Wish i had gotten it sooner.. best buy has yet to let me down!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best service. Answers questions in a way you can understand how

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Extended Warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been purchasing from Best Buy for years now and when it comes to high price items (e.g. TV, PC, et al), I always usually add the GSP because I know that when I have an issue, Best Buy will take care of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed quick

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set up was easy. Sound is great. Picture is really nice. Upgraded from 55' to 65' and my games lol fabulous on it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    get it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always add the extended warranty to large purchases. I had to use it on a large tv years ago and the protection helped a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Layer of Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to purchase the geek squad TV protection for my LG C1 TV. It is an extra layer of protection and provides me with peace of mind in case there is an accident. If you can afford it go for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protect your expensive electronics, if they matter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Year Standard Geek Squad Protection has been a money saver in the past when it comes to the latest in electronic equipment. It seems like the more features in electronics the more susceptible to being harmed. So it can be worth it for expensive items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great if your device goes BAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 55" LG and a 2 year extended repair or replacement plan that I thought that I would not need, 18 months into it and the LG went south. They sent the Geek Squad out did an assessment and replaced the LG and no charge, so I upgraded in size and purchase a 5 year plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very reliable and patient. At first it was difficult to describe concern but they used their cell phone, took a picture and sure enough they were able to detect problem!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for your positive feedback! We really appreciate it. We're glad that you had a great experience and look forward to helping you again!

  • Rated 5 out of 5 stars

    Covers burn in for oled tvs best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can not beat bestbuy tv warranty better than factory warranty bestbuy covers burn in. So forget Costco Walmart, sams ..bestbuy is place to purchase oled tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love have protection on my products I always end up using it bc I’m just a silly little girl. 10/10 recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal always recommend getting a warranty on any product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    If it’s over 200 bucks purchase the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always feel like a fool when I don’t purchase the geek squad warranty especially after a year goes by and I break whatever it is! It should be law! If it’s over 200 bucks purchase the geek squad warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad security

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a Best Buy customer I’m very happy that I was given the option to add the two year Geek Squad security to insure my purchase of my Samsung 70” Television for a low price. Very satisfied as a Best Buy customer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Proctection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good deal for the $ I hope I also hope I do not have to use being last TV broke little over a yr old and out of warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives me peace of mind if anything wrong goes with my electronic device. If something is wrong, geek squad will help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use them for this item but they have been great in the past with my computer

    I would recommend this to a friend