Customer Ratings & Reviews

Great and worth the price for the warranty def would recommend.

Piece of mind to have in case with any issues. Great electronic products coming out every day but harder to fix need a AV TECH for these new electronics.

This is another big advantage to have if anything happens to your product you can take it back,have it looked at with no problems. I enjoy using this it's extremely helpful but also protects the items you purchase.

Trust me it’s worth getting this covered. When my other Samsung tv needed to be replaced, they came to my house and took care of everything.

WE LOVE our usual tech - all of them are great! They always make sure we understand what's wrong and what they're going to do to fix it.

I have gone to the Geek Squad numerous times over the past years. They have always been so helpful and patient with my limited knowledge of technology. I would recommend them to anyone who has questions about their electronics!

Haven’t had to use for the tv however anytime in the passed I have had to use geek square they have been very helpful!!

They were able to diagnose the problem on the phone and able to come out to fix the problem in 2 days.

Made the mistake of buying a TV and did not put the extended warranty insurance on it sure enough after two years later TV went out and and had to buy new one and this time I got the extended warranty on it just incase

Glad to have protection on my tv. Haven’t had to use it yet and hope I don’t have to.

Originally bought the 2-year for my LG CX OLED, but came to the conclusion that the 5-year is a waaaay better deal and value! Especially if you buy an OLED, you’ll have some peace of mind if it ever gets burn-in.

I've had the Geek Squad protection ever since I bought my last PC and keep renewing it when due. I don't use it very often but it has really paid off to have it when I did need it. They always have the answer!

We purchased a 5 year plan for a larger TV and have had to use it twice due to severe storms in the area with major lightening strikes. We were thoroughly happy with the results. The Geek Squad did a great job! Because of this, we purchased a plan for a smaller TV we just bought.

always buying a warranty with huge cost items you don't wnt to be stuck paying for repairs or replacement yourself

Feeling very confident about geek squad service. That’s why I took the extra coverage.

If they cover like the last warranty plan, I'll be happy (if I need it)

Love having the option to purchase Geek Squad protection on my purchases. They are knowledgeable and if they can’t fix it they will exchange it or give you a refund.

The agents were great! The know a lot about how to mount your tv with no problems.

The employees answered all my questions and made sure I was taken care of.

We had black lines on our Samsung TV so we called and they arranged for us to have a new TV delivered and installed and the old one taken away. It's based on current value so we ended up choosing a larger 4k Sony and just paid the difference. Customer service was really easy to work with.