Customer Ratings & Reviews

We would not be without our Geek Squad Service! It gives piece of mind knowing they are there for you when you need them! They have given us great service every time!! Would not be without this service! Well worth the money!

Got as added protection. Hope I won’t have to use it. If so, hope it was worth it. Wish the manufacturer’s warranty was longer than the seemingly standard one year.

Haven't had to use it yet but purchased for a tv. Coverage included is good.

I feel very comfortable having this protection. I used it for a past item and my questions are always answered, and issues resolved!

I haven't had to use geek squad for my recent product purchase but I have used them in the past. They are great.. quick and know what they are doing. It's always good to have protecting especially with technology these days. Could get you a new tv for that price !

Fortunately I have not had to use this particular purchase but have used it on two previous TVs purchased from Best Buy and it was simple and trouble free.

We are used geek squad since our first tv, tablets , router, refrigerator,etc , we really recommend

Tv is just the perfect size for a kids room. Picture is perfect and very vlear

Had a 2015 Samsung screen die a week before warranty was up(planned obsolescence?) and BB gave me full refund and honored warranty. It's also the ONLY warranty to cover the specific term "burn-in" for OLED. Great warranty!

ALWAYS ALWAYS ALWAYS BUY THE PROTECTION PLANS AT BEST BUY!!!!! It is a no brainer to pay a few extra dollars and protect your investment against defects and just plain old bad luck! And Best Buy makes it super easy!

I love the coverage that is offered and would recommend to anyone buying anything worth protecting.

I had a Samsung 32” tv that died after 2 years. Such a disappointment. So I bought a 32” Toshiba smart tv and purchased the 5 year warranty at a reasonable price.

Degree squad is wonderful just in case if any accidental accident happened. I know that I am cover.

My Geeks were awesome! Tyler went above and beyond in helping me when BEst Buy customer service had no idea what they were doing.

Love the option of having the extra protection of the geek squad.

Haven't had any issues with the television and mounted the television myself on existing wall mount. Haven't had to use the Geek Squad protection so no issues. Always have been satisfied with the service received from Best Buy.

Professionalism at its best and arrived earlier than expected.

I will not purchase any other protection plan other than this. With geek squad I can enjoy my purchases.

Having burn in protection allows me to use my TV in HDR mode without worrying or babying the brightest. For the price, 5 years of peace of mind is worth it.

I love the geeks. It's such a cool thing to have apart of the buying experience.