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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30792 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 315 Showing 6,281-6,300 of 30,787 reviews
  • Rated 5 out of 5 stars

    a great investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection covers everything, very worth it when there is an issue with a product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful tv. I'm loving it. Easy to navigate. Would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When you spend your hard earn money you want to protect your products. Which gives you peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5Year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I obtained the 5 year warranty because we were purchasing a brand of tv that we have never owned before. I hope we will not have to use it, but we feel that if we do Bestbuy will make things right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very necessary to own to avoid any charges feel confident with this purchase

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Warranty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not have to use it yet. Hopefully that I don’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad to be able to get this 5-year warranty. My last tv only lasted about 5 years. The back lights went out. Better off buying a new tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad stands behind Best Buy products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a Hisense 50 inch tv in 2017 and it had a problem with a line in the picture. Geek Squad came out and stood behind the TV and gave me a full refund to buy a new TV. Very happy with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is protected my tv for years I am very satisfied with it

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek squad was professional

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Geek squad is great and very helpful as always. Worth the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very useful when I had an issue with a product I had to return.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very, very reliable and patient. At first it was difficult to describe concern but they used their cell phone, took a picture and sure enough they were able to detect problem!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for your positive feedback! We really appreciate it. We're glad that you had a great experience and look forward to helping you again!

  • Rated 5 out of 5 stars

    A Must have with a Big Purchase!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If your going to invest in the top of the line entertainment then you need to get the protection for it. I learned the Hard way! I now have peace of mind knowing that if my purchase breaks it will be fixed and covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    problems with a tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OMG I had a problem with a screen I purchased and they without asking any hard time gave me the best solution in matter of seconds the squad rocks besides it covers everything many people thinks is expensive but if you divided in years is cheaper than buying a new tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good service. Explained to us the features of the item we got. Good job !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    All products with warranty is always good to have if something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good warranty product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never had to use the warranty it is just good to have if u need it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    But the warranty hope you don't need to use it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought a 5-year warranty just in case. But we send up the TV by ourselves. Process seemed a little long but we're not so savvy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product an pictures are magnificent TV an customer service an delivery was on Time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I have had any trouble yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended by my daughter. i thought I would try it.

    I would recommend this to a friend