Customer Ratings & Reviews

Haven't had to use it but know of others that have and they only say wonderful things about the level of service they receive and their product fixed or replaced in a timely fashion.

I had bought a tv for my in laws and it wasn’t their favorite. Things kept messing up and the tv died a few months before the service was up. They refunded the money on a gift card since they don’t carry that one anymore so I got them a nice one that they love.

I have used the Warranty on other products at Best Buy. It is well worth it. Awesome coverage. But i have not had to use the Geek squad on my new Samsung yet. But i have used in the past.

Always good to get the protection when purchasing something from best buy

Good tv for the cost. Picture and sound good quality and easy to hang.

Always get this insurance just in case. I have purchased it for my tv and come in handy, better to have it and not need it rather than need it and not have, plus you would pay alot more to fix things.

Very helpful and great to talk to we resolve any issues

I am very satisfied with the product and they explain exactly what you are getting when you go in store to ask more about the product.

I have used the Geek Squad twice now and have had a great experience both times. The first was for a tv the other was home computer. They are very professional and patient. They answered all my question.

This TV has been a great purchase! The split screen is amazing! And the quality is great! 10/10

Did not blink in wanting to include this with my new purchase of my washer & dryer combo. the cost of parts and labor is unreal if something breaks, so I have peace of mind.

We haven't used this yet but I have always purchased best buy geek squad for all my other devices and its a must have I highly recommend if you are like myself and not computer savvy

everytime I buy expensive devides i get the protection plan its a good safety nest. Ive had a tv break on me after few years and got my money back to go towards a new one.

Bought it just in case something goes wrong with the TV.

Great customer support and very professional. Try them.

I love my TV and service was pretty fast to pick it up.

I purchased the 5 yr. geek squad protection for ease of mind. I have used the geek squad for minor repairs and also for technical support. These folks are top notch and very, very helpful.

A good value and recommended if you plan to keep your product for more than 2years!

Even though the pandemic was going on I made an appointment and had no problem. They gave me a tracking number so I could keep up with the progress and when time they let me know the final resolution.

Perfect tv mount and good adjustability. Do buy this for perfect tilt and motion.