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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30789 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 370 Showing 7,381-7,400 of 30,787 reviews
  • Rated 5 out of 5 stars

    Good add on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price point for the coverage, I couldn’t pass up the 5 year price with my new tv especially since the last one was 3 years older and lighting surge caused me to have to replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always liked the Geek Squad. Ive used in the past for a laptop and never had a problem, sometimes the service is slow and when you go into store it may not be enough techs but overall its a great service plan, choose your options.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent they are one of the best. Thank you for

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent they are one of the best. Thank you for this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Hardware plans are great. They cover accidental damage and normal wear and tear. They're stored on the Best Buy computer system. No need to jump through hoops with the manufacturer. Some items replaced right away; some go for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t pass it up for the price. Now if anything happens to it. It can get fixed or replaced by Best Buy. Pluse they come to me with it being a 50 inch tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best appliance warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best appliance warranty you'll ever buy! If they can't fix it they'll replace it in no time. Even if they don't carry the item years later they will give you a comparable item of the same value you paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Protection Plan was explained to me by Best Buy Floor Technician. I find the plan to be most valuable for the price. Better Safe than Sorry! The Protection for valued purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is always super helpful!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is always great and willing to help out with any questions we have!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely excited to have this warranty but hope to not have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy, without service contract. Just got my 55” TV, totally replaced for free.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Saves the day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love working with geek squad the do amazing work and love how it works

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer for Expensive Electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're getting expensive electronics, buy the extended warranty. Geek Squad has some of the best coverage of any retailer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad were able to answer all my questions

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We paid for their service only because we have bought so many products that we just wanted to make sure we were covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appointment was excellent. On time, installation and review of use was professional. AND, unpackaged and removal was CLEAN. Protection plan is essential when purchasing a high end item.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    A plus for Geek squad !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Every time I buy any electrical equipment like TV's, Computers, etc. I always purchase the geek squad extended warranty, they are efficient in solving any issues you may have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Safety Net

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use for my TV, but have had it for other items where I did and process was surprisingly easy. I always buy Best Buy's extended warranty on larger items for piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent re skills with damaged computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the Geek Squad! I damaged my husband's computer with liquid & although they couldn't save the computer, the Geek Squad recovered much of our history

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad service has been outstanding every time I have used it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection like no other

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad for all of my high end Best Buy purchases. Fortunately, I've never had to use them as my products continue to work perfectly. I sleep well at night just knowing I'm protected.

    I would recommend this to a friend