Customer Ratings & Reviews

My tv went out and the service allowed me to replace it with a new equivalent tv. They were very professional and efficient in solving my problem. I would recommend especially if are buying a expensive item.

I bought this protection for my new tv. Fortunately the tv never broke so I didn't have to use it. I think for super expensive purchases you might want to go this route, but otherwise I would pass. Most new items come with one or two year warranties anyways.

I had purchased a Geek Squad protection plan for my desk top computer. Computer failed and I took it in to Geek Squad for observations. They said it was beyond repair and gave me credit to get another computer with NO HASSLE. That is definitely a great deal.

Excellent customer service and knowledgeable of repair concern.

Happy With My Purchase And Love The TCL Tv For As Long As I Own The Tv

The best and good to protect, and save your money I recommend this for everyone fif starts

I bought the Geek Squad protection package but I haven't used needed to use it yet.

The geek squad protection is definitely a very good investment if ur spending over $500 to get on product. They are friendly and easy to understand when you call on them for help on product.

Peace of mind knowing you can replace or repair your product, hands down an amazing option.

Must buy if purchasing an OLED TV. Geek Squad is the only plan available to cover burn-in. Best Buy has always backed the their products with amazing customer service satisfaction.

Finally a good, decent tv for what is actuslly a good price. This is what tv prices should be so everyone can enjoy them.

Whereas the manufacture's warranty will only fix defective parts and products, the Geek Squad over at Best Buy can fix just about anything wrong with your item, minus physical damage to it. for about 55 bucks, that is certainly a great deal.

The extended warranty covers any damages. Seen a lot of tvs die out. Nice safety measure for the price.

I got this after applying for the credit card and I got it for the same price as a 2 year warranty. Having a warranty made it easy to get my television fixed by the geek squad. it covers almost anything.

Tv works great-no issues-love streaming, the remote is easy to use-learned how to add and delete apps-helps the brain a lot to learn new things

Great to have coverage if anything happens. Worth the little extra.

The squad associates are very skilled & they explain very well.

It’s always a good idea to elect the Geek Squad Protection coverage because you never know when you just might have to use it.

I believe Geek Squad Service. They are customer friendly and very useful for any electronic application

geek squad does everything but replace panels. the repair service of my tv was great the guy came in did the work and left. no hasstle at all. same with my computer however they do not fix panels for tvs so don't buy this warranty if you're looking to have panels replaced due to children.