Customer Ratings & Reviews

I purchased a 65” smart LG TV and I have no problems. A issue did arise at first but all I did was go to the Best Buy store and they immediately resolved my problem.

Always insure your devices. Although, geek squad has been turning down their protection plans and giving it to the brand to deal with.

Geek Squad is knowledgeable and friendly! Good to have support when you need it.

Great tv! A big upgrade from my 39” Vizio! Works well for my ps5 and has plenty of other HDMI ports for my Apple TV, and Switch

Perfect warranty makes my television purchase worry free

Is exactly what you pay for, nothing more nothing less.

I purchased the 5 year protection plan for my new Sony TV just because these newer sets are actually computers....too much that can go wrong. Though it states 5 years, it's really only 4 years because the first year is under the manufacturer warranty. Save the box! I had a 5 year extended warranty on my last tv and it broke in the sixth year.

Haven't had to use it yet but I rest assured the protection is there if I need it. Any questions I had were answered at the time I purchased it.

I always believe it is better to be safe than sorry, and definitely that applies to consumer purchases. For the price of a 5-year warranty and the Best Buy customer service that comes with it, it was an easy smart purchase! Always buy the warranty.

If I didn’t have a warranty on my 1st television, I would’ve been out of my money and the tv. It died out, don’t know why. Thanks to the protection plan, which I’ll renewal before it expires, I was able to get another tv.

Good experience with them easy to deal with and smooth transaction, specially in my store

Geek squad has always been great with their service. Always their when you need them.

I purchased the 2 year Geek Squad for my new Roku TV and haven't actually used it yet, but it covers any damage and even if something as small as two pixels going dead on the screen and they'll replace it so I'd say for an extra $30 it's well worth it.

Great to protect the investment. The price is great.

I have purchased televisions from Best Buy on several occasions and have always obtained the extended warranty offered by the geek squad. It is a great insurance program to ensure that your electronics me expectations and can be replaced if need be.

I don't buy any electronics without this warranty and going with the 5 year usually takes care of any problems that usually pop up after the manufacturer warranty expires. One repair or replacement usually pays for the cost of this service.

Haven't hd to have it but always get warranty with geek squad. Just dont like phone warranty. Want extra money to replace product. $250 more even with a $13 a month payment for plan

I always buy the protection plan with my electronics. Best Buy honors them well and they are a good price for the protection. I've had to use them a couple of times over the years.

Haven't had to use this service yet, but it makes me feel as ease that if anything happens to my product that it will be covered!

Great tv the color is nice the sound is nice and the price was reasonable for ig