Customer Ratings & Reviews

I'm the IT Engineer for my company and I purchase this protection plan due to a TV that monitors our security cameras went out. Hopefully if the TV malfunctions , Best Buy will do whatever it takes to cover the TV.

Geek Squad is awesome and tubular. They have helped me tremendously

Purchased this to go with our new home office printer and I hope I don't need to use it but good insurance if the unit fails and we need it replaced. Giving it 4 stars because I haven't actually ever had to use one of these protection policies so I don't know if there will be any kind of hassle in actually doing so.

The agents removed my old tv and professionally installed the new tv.

No need to use them yet. Have used them in the past.

The are very helpful and quick and can tell you how long it will take

A must have for all high price items. I had a few issues with a product and the return or exchange was simple and fast with the geek squad insurance. Just excellent!

You never know what may happen with your product. Having the security of the Geek squad, definitely helps ease your mind especially if you are not so tech savvy. I haven't had to use them yet but it's nice to know that they are there to help.

I had not use any of this protection but it’s good to has any protection to any of my staff

A must have with any product over $50. I never but anything without getting the extra warranty for it. Geek squad is most definitely the best extra warranty you can get.

The 5-Year Standard Geek Squad Protection is an excellent choice; I typically always get this, and when I have had to use it, they have been great!

I bought this with my purchase of a new tv from Best Buy. I bought this for five years of peace of mind. Couldn’t beat the price!

The only protection Plan that I ever buys from Best Buy geek squad. Never had any issues with them refusing to service or replace a product. Highly recommend it

The best protection available for a television, well worth the price to know you have this protection if it should be needed.

Best protection you can buy but i hate how best buy changed up their policy. Very few items and be renewed. I think it's works out for best buy now instead we the customers..

I hope my tv never breaks but i feel safe having this quaranty

Geek Squad is always available to answer my questions. Great for me I haven’t had to utilize the replacement or repair feature but good to know I have coverage if I need it.

Very professional and very nice. Answered any questions I had demonstrated how to work everything. Couldn’t avast for a better service

I've been fortunate in only having to use Geek Squad once. I purchase this protection for all my purchases. With the added protection it they offer, it just made sense.

I always get geek squad protection whenever I buy something high ticket. Geek squad has never let me down. I will purposely price match at Best Buy so that I can get this service.