Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30384 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 435 Showing 8,681-8,700 of 30,384 reviews
  • Rated 5 out of 5 stars

    great.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's better than 2021 i had. old one i had gone blackout even i heard sound from it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comfort at its Best!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort of knowing that I have experts around when I need them for all my Tv needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Use in future

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind and courteous willing to work and help. Will definitely be using them in the future

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Quality and service. One of the only coverages for OLED TVs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is customer friendly

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents were helpful and friendly. Helped me each step of the away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the manufacturer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend purchasing the in-store warranty because 1: it's longer by 1 year than the manufacturer's warranty and 2: it saves you the hassle of sending it out to the manufacturer. Just take it into the store and they'll replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flatscreen Tv

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tv was the best I ever had good 4k quality also the tv had uled

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought warranty after my my old tv went out to lightning strike only like 30 bucks more to buy buy longer warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have lots of thunder storms here in Central Florida. The Geek Squad 5 year protection includes power surges. Glad I got this. Have good service from Geek Squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always recommend!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use this yet but everything else I’ve ever had to use Best Buy’s warranty has been so easy and uncomplicated. Very helpful, knowledgeable and friendly staff!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad Protection plans have saved me numerous times over the many years. Will continue to purchase in the future for certain items purchased. Good value for the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice, friendly delivery person.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just exchanged the old tv for the new one. Old Samsung was used a lot and had a warranty. My tv was replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent was very courteous, responsive to my problem, and needs. He was very knowledgable, and took the extra time to ensure I was satisfied. I was extremely satisfied with the outcome.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We trust the Geek Squad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We trust the Geek Squad

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When we purchased our new product, we also wanted Best Buy's 5-year protection plan. So far (thankfully) we have not required it, yet it is comforting to know the protection plan is available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Sq. Support

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is out standing in addressing issues and getting them resolved. With Total protection I can feel assured all my products are protected. Great program.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Provides great protection at a good price for a television set I have already had replaced by Best Buy. I would buy for all televisions I purchase from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Definitely worth the price!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a protection plan on a 19" Insignia TV that stopped delivering audio. Took TV in and because of the protection plan got a replacement immediately. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never used, but gives peace of mind.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this yet but knowing we have it available eases our minds greatly, especially with an open box purchase.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Impressive

    |
    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad service never fails to impress me at all.

    I would recommend this to a friend