Customer Ratings & Reviews

I have used geek squad warranty for many years on many different electronic items. Products don’t always last,geek squad takes care of that problem . A great service

Rudy was great when he came out and installed my new TV. I have called him twice with minor problems and he has walked me through what needs to be done. He is helpful and patient. I am so, so glad I bought this additional coverage.

The Geek Squad was great! I am so happy that i had the protection plan on the TV that was replaced and bought fir the new TV. It reallt is worth the cost. Geek Squad was great!

unable to use this service direct hits from a ball not covered

Geek Squad 5 year protection program i haven’t had to use it yet but the price was fair hope i never need it but if i do it’s here

Great service. On time. The help that one expects from a technical group.

I’ve been super happy with our TV so far. Easy to navigate if you are new to Roku and streaming. Like that I can put the remote on my iPhone too.

Ive always had good experiences using the geek squad.

Geek squad protection plans are second to none! I can’t tell you how many times they’ve had my back and I’ve gotten new TVs in exchange because the part wasn’t found. Well worth the money, highly recommended!

Geek Squad is the Bomb!! They are always and time, professional, and fast.

I have had Geek squad protection on all of my electronic purchases for over 20 years from Best Buy. It is great to know I am covered by their expertise.

The 5yr protection plan is awesome. I've used it on a couple of my purchases. Worth the investment. Thanks

Unused at this point but product is new. I purchased this due to the cost of the OLED TV and possible future repair issues.

I brought the Hisense 70" Tv and it was working fine until it started blinking in and out and finally it will not come on at all. The sad part about it the TV quit working 2 weeks after the 2 year protection plan expired. I thought that we would get some kind brake or grace period but they told me I was just stuck with the repairs! 2 weeks? I think I should have been given a break!

I haven’t used this service yet but I’m happy I purchased it. There’s nothing more frustrating that finding a repairman. With the geek squad I know I’ll be satisfied.

Purchased this with our TV to give us peace of mind if something happened to the TV

Great however I never used this before. I am happy geek squad is able to provide services on mounting a TV and other things.

I feel that I good a very good value for the money. Basically $41 for each year for the confidence that your tv will be taken care of.

You should always protect your products with a protection plan

The geek squad showed up on time and finished up the job in a timely manner.