Customer Ratings & Reviews

Prompt, professional, personable and very knowledgeable!

I feel more secure in my purchase knowing I have a 24/7 tech support. For those of us less savvy in tech , the Geek Squad is an excellent source to help navigate you thru .

Haven't had to use this plan, but the peace of mind was worth it. My last tv, a Sony, was unrepairable after only 2 1/2 years with no protection plan.

Excellent value. No fuss No muss easy replacement when needed. Highly recommended.

I have to call in on my warranties a couple times with geek squad. My most recent was to get a tv at my house looked at for possible repairs. The service date was a bit of a wait, but the "geek guy", came n was well experienced. Can't complain with that

I highly recommend the geek squad. They are friendly and knowledgeable. I had issues with a new stove and they did there best to fix my issues as soon as possible.

Geek Squad was really helpful when I had a minor issue with my TV. They fixed it right away and explained what they were doing so I learned a few things along the way!

Geek Squad service is a definite must have. Highly recommend it!

Very good product would refer to family and friends

Great protection. Not like a bodyguard or anything, just protection from the Geek Squad! I earn points for this review.

I always get Geek Squad with all my purchases as they are great and very knowledgeable. I have never been disappointed in their work and service

I purchase as a gift for my daughter after her tv broke while i was visiting

got the warranty and didnt use it, but have used similar before and it works very well. Only wished warranty when used we dont have to pay again to "renew" the warranty

We hope to never use this service but the price made sense for 5 years of protection especially since the TV we were replacing was only 4 years old.

Purchased with new Samsung 43" LED TV. Worth the money since the TV died after 2 1/2 years. Geek Squad service/diagnosis and replacement was easy.

This is my first Best Buy protection plan. I got this cause I take the tv set into the store for service, The plans that I've gotten before the tv set had to be mailed in for service.

Christian and Anthony are awesome! Saw them twice.

Great sound bar the bass from the jets in top gun sound so real!

This is probably your best option. They was amazing.

This Geek squad Protection plan was to cover a replacement for my 3 year old Plasma that developed problems. Normally i don't get extended warranties; but in case of today's high end TVs ;I think it is a good investment.