Customer Ratings & Reviews

For a 5 year term. Chances a very high television will need to be replaced.

Purchased service because home computers had been hacked. Service was helpful and reassuring and timely and professes appropriate support for the future. Also assuring. Good deal re: price and promises.

Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

The protection is mediocre, and dosnt cover a lot of things, you don’t get a choice of replacement, even if you spend 5000 on a tv, you get the equivalent to the tv spec(wich could be next years 200$ tv,)

Geek squad has never let me down if a product I bought has been damaged. I can get the same product good as new from the shelves at the store.

I was a bit disappointed that the first year this is paid for we can't actually use their services unless the problem is from a power surge. If a problem arises within the first year, then the buyer has to deal with the maker of the item. It makes sense except it seems that the Geek Squad insurance should kick in at the end of the year and be five years from that date. That makes sense in my world. Haha!

Geek squad were reluable, knowledgeable and answered all my questions

I’m OK with this warranty protection plan long as they do what they say they going to do I have no problem with it but we’ll see if something goes wrong.

The squad did everything they could short of replacing the TV

I bought the additional warranty "just in case" my son broke this tv. He broke my last computer by swinging a toy into it, so I now have that extra peace of mind should he do something like that again with his new tv.

I am going to update all my computers and laptops today. I received a discount price for bundling with tv and install. I am glad it was offered cuz mfee just ended.

Agents went a step above and put my 65 inch TV stand on and set the TV up on the cabinet

Good protection I have only had to use this twice. No problems with getting what I needed.

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

Online or in-store, this place is great in every aspect. No matter if my purchase is large or small, it has always been an absolutely pleasurable experience. Keep up the good work, Best Buy!

We bought this for our new 4K TV. We haven't had to use it yet but its nice to know we have it

Love the customer service and experienced techs. Very friendly and polite

Its a very good tv to watch netflix or good gaming

It's very assuring to know I have protection in the future. I always want help to resolve issues and geek a Squad is excellent in assisting customers.

Always protect my purchase with geek squad, very recommend always resolve any problem with new one product or full gift card for the purchase full price and tax.