Customer Ratings & Reviews

Purchased this plan for myself and luckily I never needed it. However, I assisted my mother in purchasing a 65 inch 4K Samsung set the same year. She had some problems with the set several times. She called the Geek Squad at her local store and they quickly dispatched team members out to get her set sorted out. The last year of her plan, she had issues with the screen. Once again they came out but determined the set would need to be replaced. I assisted her with selection of a new set. She was more than pleased with their help and the new Sony replacement set. She received a brand new set better than the original one and even had enough credits remaining to get another 5 year plan of Geek Squad service. All of this without having to spend another penny! Geek Squad service plans are fantastic!

Great deal and protection for my electronic. Even if you don't use it, the coverage of any unforseen circumstances is worth the price.

They are amazing .. they are the reason I buy my items from here .. it’s convenient and quick

always there when we need them- I can walk in or call for remote help - thank you

Hopefully I never have to use the warranty but at least I have peace of mind for 5 years!

must have in case of need. Good value for warranty

I'mI know that it's not a top tier television, but the picture is outstanding. am azed by the picture quality.

Purchased to replace my 65" thay died. Loved it so much that i purchased a second!!! Football looks great!!!

Best Buy did well helping me get a replacement for my Samsung 65" TV. They gave me about $450 for my old TV which really helped me be able to get a high quality new one. The warranty was well worth was it cost me to purchase.

This is good service to have in case of an emergency.

The C4 OLED is the only way to go to see a magnificent performance in picture quality. The colors are stunning compared to any other TV’s.

extremely helpful and informative, helped me with my cracked phone screen the same day!

The price was quite reasonable for this. Being a Samsung TV, life expectancy and lack of trouble is to be expected. My Mom had one for 20 years with no trouble. I probably won't need the service, but if I do, I know Best Buy will take care of the issue for the next 5 years. I feel safe with this, but hope to never need it.

Good price for the time and coverage. Peace of mind for a small amount. Best Buy has the best coverage!

The agents set up my tv and soundbar. They put in it's proper place and made sure it was working.

Hope to never have to use it. Definitely gives a sense of security if anything happens to the tv.

[Employee of bestbuy] geek squad makes it easy and i always love hoe efficient and fast they do the tech

Greek Squad extended warranty for tvs is worth it. We had a tv go bad after 3.5 three years and received a refund of the price to buy a new one because we purchased the 5-year warranty. The process was easy and quick.

You guys should use this service on every big purchase . It is reliable and easy to use.

They were nice and helpful when my TV screen went black. I tried for hours to reset it by unplugging it and waiting and plugging it back in to the power outlet. Nothing worked.