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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30416 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 580 Showing 11,581-11,600 of 30,416 reviews
  • Rated 5 out of 5 stars

    Pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sense of security. Perfect for anyone who may need some extra assistance from time to time. Will definitely pay for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even better picture then expected. Really improves the ps5 experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the 5 year warranty with Geek Squad on higher end electronics for peace of mind and in home repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was hesitant about this purchase. It has paid for itself. Great to know we have someone available to help when we need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I'm covered if electronic devices break.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helped move my stuff and I didn't have to life a finger. They are very nice. I didnt have anything break yet how the price was very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to go. I have bought other protection plans and they are interior to the protection and coverage that best buy gives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to go. I have bought other protection plans and they are interior to the protection and coverage that best buy gives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great way to go. I have bought other protection plans and they are interior to the protection and coverage that best buy gives

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You never know when... so you better have it! The Geek Squad Protection is the best there is. When it dies they come and replace or repair! Don't leave the store with out it!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this with almost everything I purchase thats expensive. It's worth the money and gets things covered when in doubt.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't know and hope to not need them.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this cause I've had issue in the past and no one would help. Hopefully I will never need them, but glad there there if I need them. Thanks..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice product to have when purchasing any electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use the protection plan. Therefore, I cannot speak to the quality of it. However, this is great because it means that the product has been working properly...as it should!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    0 stars

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the protection for a TV I bought. I went in the store yesterday spoke with a manager. I made her aware of the situation. She told me the geek squad protection covers for power surges. I told her a power surge caused the TV and the room to catch on fire. I made her aware the TV was not repairable. She told me to bring the TV in it was covered. I brought the TV in today, spoke with a different manager that made me aware it wasn't covered. He stated the protection does cover for a power surge , but because of the shape the TV is in the can't return it. I am totally disappointed. I drove 30 minutes there wasting my time.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have electrical surges all the time, with cable going I. And out - it’s Florida. We thought it might good to have an extra protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great extra insurance for the device. It is a just in case backup.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worthy add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great coverage at an affordable price. Makes life easier when you don't have to fear paying full price for a replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are always ready to answer any questions and provide the answers and support to resolve any issues that could come up after purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best thing problem? Just a few clicks and it’s fixed or the fix is being sent to the house

    I would recommend this to a friend