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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30417 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 589 Showing 11,761-11,780 of 30,417 reviews
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The protection replacement plan at Best Buy is probably the best one out there. No issues or problems to getting your item replaced. Worth it!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE IT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the Geek Squad coverage with everything I purchase at Best Buy and it is amazing to have the reassurance that they will have your back if something happens to your product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this TV

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The picture quality is awesome. The size is the best can’t get enough of this TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always great service. No complains here. Will always purchase geek squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the protection plans! .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Valuable warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this warranty just incase something goes wrong , the price was very reasonable , so now i know im protected ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used...YET

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to use this service yet but I am confident that Best Buy would take care of our purchase. Have heard great reviews from others who have used the service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a issue with the television and the Geek squad came right out and fixed the issue and had great customer service. Thanks Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top Notch Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always, Best Buy provides Top Notch Service with the extended warranties. With their low prices you can't go wrong. We all know that sometimes things happen after the manufacture warranty runs out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    To have this qith my TV purchase is the top on the cherry you could say. Knowing I have this as a back up just in case is great.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good product

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality for the price. Would buy again customer service was great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXCELLENT

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent! very helpful and very knowledgeable with the products. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was great, got my Tv replaced no problems. Sad i had to use it but overall it was fine. Got an even better TV in my opinion

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let's hope I never need them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use geek squad yet, but after researching and asking around the decision to add the extra warranty was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect service! Diligent, caring, knowledgeable staff and manager. Always go that extra mile to take care of you. Highly recommend!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This pays for itself

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After needing my TV repaired, BB decided they couldn't fix my TV and sent me on a hunt thru the store to get a new one! TVs are made cheap and meant to break now, these warranties pay for themselves!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEKSQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You must have Geeksquad protection for your electronic think of it as insurance if something goes wrong they will repair or replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent way to protect big money purchases. Have used it in the past and it is a great deal

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!