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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30822 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 669 Showing 13,361-13,380 of 30,822 reviews
  • Rated 5 out of 5 stars

    Great Service Plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I believe that this is a great service plan that Best Buy offers. It guarantees that the TV will work and will fix it if there becomes internal damage. I would recommend this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i always try to get warranty on every qualified item and have yet to regret it, geek squad is great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get the geek squad protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Florida Geek squad has saved me so many times wether it was my headset, TV or phone it has saved me tons of money from having to rebuy a product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use them for this product but I have used them in the past and they are great and helpful with what I needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have already helped a lot and can't out to check my TV and replaced it. Very nice people to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Again, have always purchased these plans in the past & will continue to do so. Best Buy is great with their service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent are very nice and smart. They answer all questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grrr tv is annoying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully it will all work outand I won't have to drive y'all nuts

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Friendly and Helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once Again, Best Buy honered the extended warranty that I purchased with an electronic item I recently bought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection has been a great buy to protect and support all my electronics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service!!.................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It's nice to have a backup plan

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having a protection plan is nice. It's nice to know that if something happens to it (within reason), they can help you with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well when my dog chewed up my JBL Charge 4 lol got a new JBL same day when I walked into bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have piece of mind for 5 years with the purchase of the television. I hope I won’t have to use it, but so glad I have it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You got to get the geek squad protection plan if not you’ll be paying so much to get your phone fixed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spring for the protection plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With an expensive item like this, and all the use it gets, it’s wise to purchase the insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gives me some extra confidence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got my TV on sale and given the excellent price, the 5yr warranty seemed like a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped with cell phones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people at geek squad are awesome! They helped us buy a TV and cell phone accessories.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad viewing tv/ terrible sharp level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm finally writing a review for this tv. I had a thunderstorm about a few months after purchase and the quality of the tv hasn't been the same. I reached out to best buy to come fix my tv and just like most of you said, I had to contact Hisense to come out. because of the Manufacture first year warranty. Three tv specialist have been to my home and nothing has changed. The picture isn't sharp/clear at all anymore. I was told that I have to deal with this tv until after the one-year warranty is over. I couldn't believe I had to wait this long to enjoy my tv. Withing this timeframe I went back to best buy and brought another 85-inch tv which I'm happy with. I agree with one of you said, why did I pay for a 5-year warranty when it really a 4-year warranty? My one year is coming up, and I hope best buy can take care of their loyal customers. But I wouldn't recommend this tv for anyone. The worst tv I ever brought.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product Good product Good product Good product

    I would recommend this to a friend