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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 30833 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 785 Showing 15,681-15,700 of 30,833 reviews
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had a problem with geek squad. They always answered my question when I needed one to be answered

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for the cost. I received a replacement TV for my old one with repeated issues with my old st

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great tv good picture

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad is always helpful person who person who instaled tv was realy special s.alesman was good at explaining everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to know I have extra warranty years on my TV. In case anything goes wrong, It will be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to protect your purchases. I haven’t use the service yet but I have enough time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of those things you hope you never need but are glad you have it when you do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a tv in 2015 and now it’s 2018 and saw some dead pixels I called in and only took a week before I got a new tv love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Answered question promptly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Were very helpful in addressing startup issue with Amazon Fire TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good price for full protection, better than credit card or manufacturer warranties. Gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually don't buy warranty but on a 86inch tv for the price and in home service crazy not to purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service which give you a peace of mind if anything needs to be repaired.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fancy2016

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    TGreat service from the geek squad when needed. They have come out and fixed my problem and if there's no solution Best Buy replaces your item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    TV is protected and covered!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have peace of mind knowing that my newly purchased TV has additional coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had problems finding warranty with Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentleman recommended that we purchase this extended warranty. Good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Nice. works well and no issues highly useful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks for the help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have! Geek Squad has yet to let me down. Definitely worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a question about my new TV and the week squad team member helped me fix the problem very quickly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mixed feelings

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have at times been disappointed by Geek Squad insurance but at others I've been very glad I had it. I almost always buy it and live in hope that I'll either not need it or that it will be helpful if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy if u can

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers accidents and damage . Will not cover theft though

    I would recommend this to a friend