Customer Ratings & Reviews

Great for when you need them. Luckily I have not needed them recently.

I just bought this protection to make sure that I won’t have any headaches with my purchase during 5 years.

Best Buy consistently provides amazing electronics, their knowledgeable staff ensuring that you get the piece beat suited to your needs. The great thing about a Best Buy warranty is knowing you'll never have to worry about the integrity or longevity of that purchase because the Geek Squad will be there to repair or replace it with absolutely no hassle or fuss. Shop at Best Buy, but don't forget the warranty!!

Good price and I know my devices are protected in case something happens.

Love this service always the best! Highly recommend

Always always get the extended warranty you never know what can happen and bestbuys always come through.

I use this mostly for online and telephone support. When I do, the agents are always knowledgeable, helpful, friendly and stay with it until the issue is figured out and fixed. Good value. Not cheap. But compared to the cost and hassle of trying to fix stuff yourself and/or take it to someone to fix it and/or hire someone to come in, this is a very good value.

best in store warranty! if you have an issue during its time, you get store credit

For electronics and appliances, I always get as much protection as is offered. It pays off!

Nice printer. Easy setup. Holds a ton of ink. For me it was a good choice.

Outstanding tv for the price! I bought a second Insignia Nocmv 2024 and its great also! Very happr with Best Buy

This protection is a must and adds a sense of ease when purchasing items that may fail outside of manufactures warranty. Value for the money is also good.

Great service to add to any purchased item. Service with a smile and limited questions. Ask. Best Buy stand behind their products.

Very professional team installed my TV and took away the old one. All my questions were answered,

I am usually not a warranty guy, but I finally overcame my fears and got an OLED TV and this is one time I felt the cost was justified. Turns out Best Buy's warranty is the only one in the business that covers burn-in! I was so afraid to get an OLED< but with the peace of mind this gives me I am able to enjoy gaming and movies on the best TV I have ever laid eyes on. If the dreaded burn-in happens, Best Buy has my back.

Brandon and ? were very professional and efficient. Excellent communication and instruction.

They come out pretty timely, but never does one visit suffice. THey always have to come and diagnose then order parts and then return sometimes up to 3 times. But the service does cover repairs, and if the same problem exists 3 times, they will replace your item.

It's an average protection plan and nothing else. Hopefully I'll never have to use. Bestbuy has lost touch with their loyal customer base in regards that they want to push That 179.99 a year Total Tech Plan every time you purchase an item and that's where you are automatically enrolled in a card blanche protection plan (FOR AS LONG AS YOU PAY 179.99 YEARLY)!!! Making the regular protection plan mediocre at best. A SCAM and a money grab if you ask me. especially when for as far as I can remember I've been an Elite Status member for spending a certain amount of money a year and now anyone can become an Elite Member for 49.99. Doesn't matter how much you spend in their store. SCAM!

Best warranty on the market, the geek squad member was vary nice, I couldn't be any happier

I am a warranty type of person. I have had to use the geek squad warranty on a previous television. I was really glad that I had it. The IT tried to walk me through a few things and found that the peace that was no longer working was not replaceable so we ended up with a brand new TV. Without the warranty and having access to a service rep, I don’t think we would have known how to fix it. Plus, the fact that they no longer made the part to fix it, we would’ve been out of luck.