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Customer reviews

Rating 4.7 out of 5 stars with 25371 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 154 Showing 3,061-3,080 of 25,371 reviews
  • Rated 5 out of 5 stars

    must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 year protection because I purchased a LG OLED tv and do alot of gaming and tv watching so I am glad to know I have added protection in case something happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent extra warranty service from Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love feeling protected with any accidents for all my electronics, specially from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended if they cant fix it they'll credit you and you can get the same item or better! pay the difference stepup and dont forget to continue the plan its Elite definitely top notch protection you should not go without.....

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Having this protection plan, I’m in good hands!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, but from a past experience when I had to, all went well. And, since my TV was unable to be fixed on that occasion, I was able to purchase a new TV with a gift card with the reimbursement for the price of that TV. This gives me peace of mind that if anything happens with this new TV in the future, I’ll be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only ever had to use one of my protection plans on a manufacturer defect and was extremely happy with the support. They refunded me the full purchase amount so I could replace my TV due to it no longer being manufactured.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery guys were extremely nice and very helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good TV

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great picture, doesn’t over heat my sons room, we needed with a smart tv that was big enough to replace his 75inch (Gamer) and this is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this warranty for my daughters tv after her previous tv went black with no warning and no warranty. Do yourself a favor and get the warranty. It provides peace of mind for the unknown!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    TV 5 year service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    5 Year Protection Plan is excellent and delivers as promised. My old TV, with a 5 year service plan died after 4 years and the service plan replaced the TV with a new TV.....very satisfied.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A very inexpensive tv with top dollar features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit to replace an older plasma that did not have a full tunner. This unit has a very good tuner with many built in apps. Sound is fair a sound bar would help.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In 5 years time this tv could go out! Nothing is built to last anymore!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smooth Delivery and Install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Respectful young men from the Geeks delivered and installed the TV smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek Sqad for several years. Love that we can cover all of our devices. Any issues just take it in and drop it off. very quick and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Getting my TV fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great. Very Helpful. I love the 24/7 support they have. My son threw somthing at my tv but because I have the protection I can get the TV fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frank is awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tv went out and geek squad came out the diagnosis the tv. They ordered the part and was back out to fix the tv the Saturday after thanksgiving. Tech Frank did an amazing job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS NEED & USED GEEK SQUAD PROTECTION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LOVE THE GEEK SQUAD 5 YEAR PROTECTION BECAUSE I PURCHASED A STOVE THAT HAD MULTIPLE ISSUES AND WAS REIMBURSED FOR MY TROUBLE. NORMALLY DONT PURCHASE PROTECTION BUT GOT BURNED BEFORE ON A WASHING MACHINE THAT WENT OUT AFTER TWO YEARS

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is competent well trained.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No electronic household device should be without geek squad protection!! The squad is well run, knowledgeable, responsive,courteous, clean. They take the responsibilities of their job seriously as well as client satisfaction!! We have been working with geek squad members since 2006 & highly recommended this technical service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do yourself a favor and get it!do yourself a favor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, indeed get it because if something breaks down that you purchased after the manufacturer warranty this one kicks in and let’s be honest you know it’s gonna break down. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty is worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The value was great and worth the extra warranty on the TV.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year warranties on TVs is the only way to go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year warranty on Tv is the only to protect your investment, I believe! I was able to get this tv because of previous warranty! I will always get piece of mind at Best Buy!

    I would recommend this to a friend