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Customer reviews

Rating 4.7 out of 5 stars with 30845 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 30,845 reviews
  • Rated 5 out of 5 stars

    Geek Squaddddd

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have with appliances! You just never know what could happen!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    4 out 5 Good Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had TV for about two weeks. Love the TV for the price display/resolution is well above price point. Controls and interface with smart TV are well above average. One draw back are the speakers. I don’t know if it’s placement or the quality of speaker but they are not good. Made adjustments and still sounds like it’s in a barrel. If you get this tv buy a sound bar and you will be very happy. I recommend with this add on.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Absolutely worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moved a couple times over the last two years. TV stopped working and BB replaced it fast.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad covered me for 5 years!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The TV was in stock and salesman assisted loading in my truck. This was awesome to say the least.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wish that we purchase the 5-year protection with the TV purchased in June 2023.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a good investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy Best Buy extended warranty for my expensive electronics. It always proves to be a good investment when needed. That's because, you can just take it into a Best Buy store and you're speaking directly with a Geek Squad member, not some Customer Service person outside of the United States on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5-Year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend for everyone cant go wrong without it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My purchase was but a few weeks ago and, beyond their initial installation and set-up, I have not yet had to make use of their services. However, from my past experiences with Best Buy's Geek Squad (in-store) and this installation/set-up, I have no doubt that their past service will remain unchanged should my need for it arise in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is priceless but I got xtended warranty at a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squard Warranty Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great piece of mind warranty. Parents used before on failed TV no issues what so ever.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad is the best! They are always helpful when I have a problem. I wouldn’t buy a product without getting their protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this warranty for my daughters tv after her previous tv went black with no warning and no warranty. Do yourself a favor and get the warranty. It provides peace of mind for the unknown!

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Having this protection plan, I’m in good hands!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet, but from a past experience when I had to, all went well. And, since my TV was unable to be fixed on that occasion, I was able to purchase a new TV with a gift card with the reimbursement for the price of that TV. This gives me peace of mind that if anything happens with this new TV in the future, I’ll be covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Such great quality! So clear!! I could not be happier the quality when playing games is insane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always protect your technology, you never know if you got a lemon or the product goes out before your protection ends. Geek squad will be there to assist, and they have great customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never buy electronics without it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the geek squad with my electronics. Its paid for itself time and time again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s the perfect size for my son’s room. Overall good quality picture. Perfect compared to pricing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad TV Installation and Setup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad tech was so knowledgeable and helpful. He showed me and explained the setup. As a result, the TV works as I want!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Coffee spill

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After killing an 11 day old computer with a coffee spill I wouldn’t be without it. Then there was a particularly frigid day without gloves and as I was on my way to see my GEEKS my freezing fingers dropped my computer on the corner and cracked it. They put a new ‘skin’ on it. I’m sure I’ll make use of my protection on my new computer too. I seem to have karma with electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta use protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a new 65" 4K UHD tv and added the 5-year geek squad protection. You never know when your cat might decide to jump behind the tv, get tangled in your premium HDMI cables, and decide to just dash out and knock it all down, ruining your evening television watching. Best to be safe, get the protection! Also, get rewards points for writing this review. I hope you enjoyed.

    I would recommend this to a friend