Customer Ratings & Reviews

Great guys on geek squad much prefer over contractors

The agents were very professional , they were also very informative with any questions I had for them throughout the set up . The agents were also fast paced with the set up so that’s always a ten . Last but not least the insurance policy coverage is outstanding for a reasonable price

Agents mounted TV and Hauled away all the boxes in a timely manner.

Good piece of mind purchase. My parents used this service on failed tv and had no issues whats so ever.

Always good to have a back up for your electronics.

Haven't had to use their services yet but will with the computer I just bought

Great service Geek sqaud never lets me down and they even show me and help me understand things i dont understand

I had forgot I bought the warranty until my tv died abs I looked up when I bought it. It was 4.5 years, and Best Buy gave me zero hassles. They sent a repair person to try and fix it. When he could not, Best Buy sent the new model for the old tv.

Love Geek Squad and their protection plans. I always get one and even if I don't have a protection plan they try to assist me as much as they can. Thank you!!

Excellent product, works great and I highly recommend it

I hesitate to purchase any insurance or services since I never use them. I have used this. I purchased two computers and they came to my house and transferred all my programs/documents and set up the screen the way I wanted. Since then I have called for help with an app and was helped over the phone.

Great people great service answered all my questions

Thank for the extra service very helpful when needed

I like having the peace of mind knowing my problems with my electronics were covered. Geek squad was professional, not like a little overnight shop set up.

Very responsive and helpful! They made this unfortunate experience of my television going down a great, stress free experience.

Unknown, have not used yet this yet. We will see how it works in the future

Always get the geek squad protection. Had to use it once nad it paid off in a bug way.

Very professional, newer TV (1 year old) pixels started showing lines vertically on TV screen. Squad determined that it was a manufacturer issue and gave me a credit for the valuation of TV..No hassle, highly recommend.

Went into the store with a tv that had a protection plan it wasnt working properly they exchanged i walked out with a new one and was 100% satisfied and will continue to shop with best buy

I would suggest buying this coverage for expensive items such as TVs, laptops, cameras, etc. and for open box items. No need to buy it if you are pretty careful with your devices and if you are on budget, except for TVs which might give up at any time of its lifetime. Other devices might have a manufacturer's warranty, but if you can afford it, I would suggest still buy it for peace of mind.