Customer Ratings & Reviews

I always buy Geek Squad insurance for my technology. There has never been a moment when I had any difficulties either replacing or fixing my items.

Bought it on a TV for my 6 yr olds room. It died, but at no fault of my child (yeaaa). Took the TV back without receipt. The staff looked it up under my Best Buy card and the credit of the purchase price was applied to any TV I wanted to purchase. Very easy and the staff was great!

Best extended coverage on the market in my opinion. The first OLED tv I owned suffered from Screen burn in. This is the only coverage I know of that covers burn in. They replaced my TV with the same or newer model. If you are making a high dollar purchase make sure to protect it.

excellent work and service customer service good price

A no brainer for OLED TVs as it covers screen burn in (image retention)

Excellent service with timing delivery door to door

A. They didnt laugh at us when we needed their hlep because we couldnt open the remote to put the batteries in B. Professional and knowledgeable

Havent used it yet....................................

Awesome customer service, made purchasing the tv so easy and quick!

This warranty covers my new TV for 5 years! While many see these warranties as a waste of money, I would rather not take the chance on having to buy a new replacement, as my last TV stopped working after 3 years. Good investment!

I have had many warranties through many different retailers in the past, they have been a headache to deal with. Best Buy makes it super easy for any warranty repair.

I bought an open box TV and it had a small burn spot. I called the service and they came out and fixed it. Now I basically have a brand new TV. They were extremely professional, knowledgeable and helpful!

Having extended warranty gives me a great piece of mind. Best Buy is one of the top customer service provider.

You can never go wrong with geek squad protection plan. My tv gave out after 3 years and I was issued a gift card with the value of the tv. Couldnt be more satisfied

The Geek squad has done a great job to make sure I have a TV that work properly.

Worth getting because I bought a used product and the coverage makes the price worth it

No issues yet. Great tv. Responsive, good colors, easy to use, and it sounds great! Very happy with purchase.

Gives you the piece of mind in case something goes wrong.

Seems expensive for the time frame of coverage. Hopefully will not need to use.

I haven't had to use it for my TV I just purchased, but I've used their Geek Squad warranty before and I can say it's excellent.