Customer Ratings & Reviews

Very helpful and Their availability is very convenient

Friendly customer service took care of my problem very quickly

When you consider that any television over 50" must be serviced in the house (can't be returned to the store for service). This 5 year warrantee for $50 was an easy purchase.

Best store around for electronics awesome employees never had any problems and great service they help you find exactly what you need and looking for. For the right price

Great service helped wirh my return and loaded my tv in my car

Haven't really had to use yet. My tv did get delivered broken. However they did do what they could to get a new tv sent out&old one picked up with no major issues. Also suppose to compensate me for my time and wait. Will update again if i need them in the future.

I got it for a 5 year extended warranty, I feel more protected

No issues yet. Great tv. Responsive, good colors, easy to use, and it sounds great! Very happy with purchase.

Provides peace of mind for our LG TV and other purchases! At first I debated the value but remembered other TVs going out after 3-4 years and went with this!

The best warranty in the business hands down. If buying an expensive product, well worth spending a little extra for the extended warranty. Especially worth it for oled tvs.

I chose to set up the TV by myself. These guys delivered the products in good condition, did not play around, asked if we had any questions, answered a few, thanked us and left. Based on what I have seen so far, I don't have any worries about Best Buy follow-up.

Did not use geek squad for my tv install but have used them before for computer problems. Great service with very knowledgeable agents.

ALWAYS get protection from geek squad trust me you dont want to not have it.

After moving I needed tv mounted instead of sitting on a cabinet. The service was told to me to be covered under my geek squad warranty but then a tech showed up to “repair” my tv. He then got the mounting service rescheduled a few days later. Although there was some difficulty caused by miscommunication w/Best Buy Customer Service, tv was mounted.

I never had any issues with them, very kind and very understandable

I always purchase an extended warranty on products I purchase from Best Buy. In the past if the product fails I would return the damaged product back to the store without any hassle at all. They would either exchange, refund or order me something newer if the old product had been discontinued. I rated the extended warranty a 4 because Best Buy extended warranty is a little higher than Sam's extended warranty on televisions or some other electrical products.

used but in very good shape love it just like new thank you

The service was excellent experience technician did a great job on time great customer service

Feel comfortable knowing we have tech support and repair capabilities. Good value

While we haven't had to use the service, it's good to have the reassurance that our new TV is protected. The cost is worth the piece of mind