Customer Ratings & Reviews

Rather get the most out of your purchase why not be safe than sorry

All was great. No problems. Fair pricing for this.

Hope to never use but wish I had bought it last time when my tv started playing up after two years and I spent a lot more to get repairs completed.this time there won’t be any issues hopefully or it’s less than a dollar a week to guarantee resolution.

This was a great purchase. I don't have to worry if something goes wrong. If it does I can just pick up the phone schedule an appointment for the Geek squad to come out. I leave it to the professionals.

The Geek squad has done a great job to make sure I have a TV that work properly.

Fast service, knowledgeable staff! Every time I had any questions anyone I spoke with was more than polite to help!

Any time of purchase big ticket items , I always purchase a warranty it’s better to be safe than sorry. You just never know when the device you purchased made malfunction. Things are just not built the same way

Having insurance gives us some relief as the new TV we bought is in great quality and we want to make sure it can get fixed if something were to happen to it.

I've used my protection plan to replace a malfunctioning TV. The Geek Squad quickly assessed the issue and recommended a replacement at no cost. I'm sold!

I purchased this 2 year warranty to cover my 55" LG LED Smart TV which as an exchange for a 55" Insignia LED TV that was deemed not repairable through my previous Geek Squad Protection Plan. Even though my TV was in limbo for over 3 months to get the exchanged one I felt it was worth it for the money. To replace the TV for a comparable one would have costs me well over $699.

Our Geek Squad were professional and informative. We appreciate all their efforts to educate us on how to operate our newTV.

I love that the protection plan is 5 years for protection on products that are high priced items. I am happy with the options and the peace of mind that having the long term protection gives you. Very pleased that I purchased the protection plan for these reasons.

Was having problems with my wifi on my smart tv. Called the Geeks, tried some fixes over the phone which didn't work, they scheduled an in home repair. within a week my TV was fixed. The techs that came to fix the Tv were very professional. Didn't leave until all my questions were answered. Would recommend the protection plan.

Warranty came through, 100%! The Geek squad came through, huge!

The purchase of insurance for my new television was easy. Received an email right away. Happy with what the insurance offer. Originally when I purchased my television and went to curbside pickup, received email saying that I still have time to purchase. Love it.

The Geek squad team are awesome! I hate that I waited so long to get their help. I get nice guys that know tons of stuff. They have helped me with setting up a new laptop, got my old printer to communicate with my new laptop and did the greatest job on my install of new wall mounted tv with sound bar. Great guys!!!

I love this service. It is a must have for peripherals that live around pets or kids. Best bang for your buck if you have headsets or mice dyeing every 18 months

My 5-Year Standard Geek Squad Protection Plan Is a Must -Have And A Masterpiece, The Plan Provides Adequate Timelines To Service And Protect Your Best Buy's Purchases And Assets. I Geek In, I Don't Geek Out !

Though I didn't use the GS to install my products, they were very friendly, knowledgeable and extremely helpful!

Got the protection plan just Incase because of the tv that I bough that I was told was a hold I say tv edition made for Black Friday so for 2 years I’ll be protected if the tv happens to internally not work well so I can get a new one!