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Customer reviews

Rating 4.7 out of 5 stars with 30749 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 285 Showing 5,681-5,700 of 30,749 reviews
  • Rated 5 out of 5 stars

    Geek Squad 5 year Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'd never purchase a large appliance or entertainment equipment without also purchasing the extended warranty as well. The piece of mind of knowing your items are covered is well worth the money spent

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is priceless

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have renewed my Geek Squad coverage for the last 5 years. I’ve had wonderful service from them. Anytime I need assistance I can log in from home and most of the time they fix the problem in no time. When I have had to go to the store everyone is extremely helpful and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You gotta have protection for your products. I understand we have the warranty from Lg tv but, you can never be too safe now a days. That’s the reason I bought the extended protection plan through Best Buy and it’s well worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Friendly staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Available when needed. Talked with you as you are going through the set up process with you while on the phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad responded quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The last Protection plan I purchased covered Geek Squad analyzing my tv after three years and decided it was unrepairable. I was able to get a full replacement. Geek Squad protection is worth the added cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service are too good from best buy I recommend to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents were very knowledgeable about the the t.v. and the accessories we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a Good Experience

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents are good people who are professional and good at their job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exchanged my OLED twice with no hassles

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my LG OLED and have had to exchange my TV twice! No hassle exchange both times and now have a beautiful TV. Happy with the service and piece of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr J

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the 5 year protection plan because I don’t think it’s that good of a tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must get

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend getting a warranty something happens to your product it’s protected!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tv

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best tv ever This is the perfect item for my house , I wasn’t sure about this but the agent explained all details and I was very impressed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually go both ways on insurance type plans, but Best Buy Geek Squad is worth every penny. My tv needed replacement within the time and they literally put the purchase price on a gift card for me to buy the new tv I wanted. A+ for customer service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I just don't buy any thing without protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought Geek protect for so many years, and had to use it on few occasions and was simple and painless. From TVs to gaming headsets and laptops too. You just never know if you'll need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I am the same way and purchase protection on everything. We just never know when something could go wrong and we try to make the process as easy as possible! If you have any questions, feel free to reach out to us.

  • Rated 5 out of 5 stars

    Good value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't give costly repairs a chance and buy this warranty to protect your product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I always purchase this protection as the comfort o

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase this protection as the comfort of knowing that my item will be replaced if it breaks is reassuring. I have had to use the warrantee many times and Best Buy has replaced my item for free whenever they could not fix it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad delivered TV as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I actually upgraded my Geek Squad PP to 5 years prior to delivery

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I luv interacting with geek squad. And its worth the money to have geek squad protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thanks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy to have y’all at our disposal thank you so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love 5 year for TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty. Love 5 year for TVs.

    I would recommend this to a friend