Customer Ratings & Reviews

I haven't needed the Geek Squad yet but it's nice to know they are there if I need them.

i haven't used the service but since I bought my Mom a new flat screen tv for Christmas I thought it was a good idea. If the tv is over a certain size they come to the house to service it

Excellent service. I think anybody should purchase when getting electronics to Best buy

I would highly reccomend purchasing the warranty to protect my 85 yr old mom. I was told if it breaks or something goes wrong to just bring it in and we get a new one no questions asked! At her age who needs the problems..... for three years we are protected for 20$ simple as that!!!

When I bought my big screen Sony TV I also purchased the 5-year Geek Squad protection. Was I ever glad I did! Lightening struck my home and after a visit from a Geek Squad technician, my TV was determined to be beyond repair and I received a brand new Sony within a week.. Fantastic!!

Haven't had to use it yet, but helps having the peace of mind that it's there if needed.

A must have when buying large TV’s , I bought a 65inch 2 years that went down (the power supply went out...I called them up and they shipped out all the parts to my address came to my home and fixed the tv... once again a must have!

Warranty covered a brand new model of our tv when it went kaput. Highly recommend. Installed for free

I always get this on products over a three-digit amount. It has been a true lifesaver for me. Can't live without it.

To be honest we haven’t had to use our geek squad protection on our recently purchased tv but we’ve purchased it for all other electronics and always do! Very happy and peace of mind knowing if anything were to happen our tv will be protected!

so if u need to return your tv after 1 year and u have a 5 year warranty u loose 4 years of it because u have to buy a new warranty for the new tv they give u. my advise is to get a 2 year warranty and just renew it 3 months before just incase its breaks sooner than later

Recently purchased a High End Oled and had an issue, was able to return for replace placement and decided to get pieces of mind with this protection. Also saved a lot on this with Best Buy total tech support.

We had an issue with sound on our Toshiba Fire T.V. and the tech who came to replace mother board was so great. Protection is always needed no matter what you buy. You just never know

Excellent job they did,thanks, I'll recommend to me friends and my family

Excellent store to go, staff is super knowledgeable. Super attentive, my store of choice

I love it just for the peace of mind!!! I love that I don’t have to ever worry the next two years!!

I buy this on products I care aboutZ New electronics are not warrantied as they used to be. So planning ahead for possible issues is whaf fhis warranty is all about.

The price was very cheap for the coverage. It was around $20 for two years.

The warranty covers everything for 5 years! seems like a no brainer.

2 year service I usually do not purchase service but the cost for two years it well worth it. Not having to worry about anything happening to my Tv for 2 years.