Customer Ratings & Reviews

My technician who arrived to install my device was very professional calling me prior to arrival and answered all my questions and explained all I need to know to enjoy my total internet access throughout my property.

I called the geeks on my new Hisense TV (since then, returned) to figure out a volume control problem. The first tech just said I should bring it in--no attempt to troubleshoot. The second tech spent a long time with me trying various things, and theorizing about what the cause could be; I appreciated that, even though we were ultimately unable to solve the problem and I had to return the TV.

This is great easy to yse but nothing wrobg with my product so i didnt have to use it

2 year service I usually do not purchase service but the cost for two years it well worth it. Not having to worry about anything happening to my Tv for 2 years.

I didn't have the Geek Squad do the installation. I just ordered the five year warranty.

I have many times bought Service Protection. Used it once on a Printer and was provided with compension toward an upgraded printer with no problem. Took this service protection out on our new Samsung 55" 8000 Series. Hope to never have to use it, but feel comfort knowing we are covered for five years.

Got the 5 year protection because my previous TV died shortly after 3 years! Thankfully I have not needed the Geek Squad but the one experience I did have went well and was very professional.

Really good product, bought for my brothers room and he loves it!

have not used this yet as the tv is new! Not familiar with their service team.

Purchase the Geek Squad protection service as an insurance policy for my 75" TV... just in case something would go wrong as it's mounted on my den wall. There is nothing like having insurance when buying a extra large TV that's mounter of the wall.

I always pay for this extended warranty with everything i buy at Best Buy and it is worth every penny. to do so. It gives me a sense a relief to have it.

love the insurance, only shop best buy. buy all electronics there

Always better safe to get items that are delivered. Never know how much jouncing around it did in it's travels.

Best warranty ever, Everything I buy from Best Buy I get GSP with it

Loved the service. It was quick, easy and enjoyable.

I buy this on products I care aboutZ New electronics are not warrantied as they used to be. So planning ahead for possible issues is whaf fhis warranty is all about.

Tv colors are great,like the fact that when ibluetooth headphones they connect immediately

I purchased this LG about 2 months ago. No complaints at all, good color and clarity!

Install the all programs of my computer, antivirus, support, guarantee

The Geek Squad representatives are always knowledgeable and conduct themselves in a professional manor. They always go the extra mile to address my concerns on any product we purchase from Best Buy.