Customer Ratings & Reviews

I always purchase insurance on all my items. I love the fact that I can get to my local Best Buy and get the help asap. I've used Geek Squad and they definitely helped me with all my questions and guide me on replacements when needed.

Always, always buy the warranty! Best Buy honors their warranty better than anyone we have ever done business with. It’s worth every penny!

Why would you buy a $1200 TV and not put a coverage on it is the real question. I’ve been purchasing Best Buy service plans for years I’ve exercised some others I never had to redeem, they are well worth it.

Glad I purchased the 5 year protection plan because I don’t think it’s that good of a tv.

A very good service they work fast and fix my problem

Have not used being new TV as of yet but will call if any issues.

I haven't had to use geek squad for my recent product purchase but I have used them in the past. They are great.. quick and know what they are doing. It's always good to have protecting especially with technology these days. Could get you a new tv for that price !

I'm so happy I got the service plan for my new tv. It is nice not to have to worry about bringing the tv in to a Best Buy location if anything were to go wrong with it. It takes my worry away. I haven't had to use it yet and am crossing my fingers I won't need to. I consider it insurance.

I luv interacting with geek squad. And its worth the money to have geek squad protection.

Great service very happy with my purchase would recommend to others

I love my fire TV!! The best decision i have made.

Pleased with warranty and skill of workers knowing what to do in a timely manner

Tv is working well woth a great picture. Love the google format and all the channels it provides

I've only used Best Buy warranty once in my life. It was with TIVO DVR OTA. It stopped working, took it to Best Buy, and they told me to get a new one. End of the story. K9

The additional insurance is always good to protect your purchase specially, if it’s a large one

Best warranty for TV's (covers burn-in). Only downside is that the price of the warranty is based on the TV's purchase price. I was unable to get a price adjustment on the warranty, even after getting a price adjustment on the TV (TV went on sale during my return/exchange period)

Again added protection is always worth it in my opinion. For the price it’s a no brainer.

Hopefully I don’t have to use the service but for peace of mind it is so worth having since it’s so expensive to do any repair work these days Best Buy is always I did buy their products and the service has been

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.

Easy and quick response time. Very efficient. Great and understanding customer service. Will fix or suggest a replacement if it can’t be fixed.