Customer Ratings & Reviews

The Geek Squad has done several great installations for our family. I.e. 5.1 Surround Sound System, large screen televisions etc.

Awesome quality service happy to have Best Buy by my side keep the good work up !! Love you guys

It's when you think that nothing will happen with my purchase, suddenly something happens ans you wished you would have added protection. ALWAYS GET GEEK SQUAD!!

so if u need to return your tv after 1 year and u have a 5 year warranty u loose 4 years of it because u have to buy a new warranty for the new tv they give u. my advise is to get a 2 year warranty and just renew it 3 months before just incase its breaks sooner than later

The Geek Squad at Best Buy in Montebello are the great. Fast delivery, friendly service and very knowledgeable.

I can see needing this protection when the Television goes on the blink.

Ive had Geek Squad before and it was great . Its the one thing that you can ge from Best Buy that you actually never want to use

It seems unnecessary at the time, but it's better to have when you need it than be stuck with a 700$ tv that breaks down! We hesitated over purchasing this, but in the end we have peace of mind knowing that if anything happens to our tv over the next five years, the geek squad can help repair it!

Simply the best service from online reps to in store resps. They are here to help and they have done so many times.

When I bought my big screen Sony TV I also purchased the 5-year Geek Squad protection. Was I ever glad I did! Lightening struck my home and after a visit from a Geek Squad technician, my TV was determined to be beyond repair and I received a brand new Sony within a week.. Fantastic!!

I would highly reccomend purchasing the warranty to protect my 85 yr old mom. I was told if it breaks or something goes wrong to just bring it in and we get a new one no questions asked! At her age who needs the problems..... for three years we are protected for 20$ simple as that!!!

I don’t often by service or insurance but once in a while with specific products and needs, it’s a good idea and can be worth the money.

Geek squad is the best. Get this protection for everything you buy.

I always buy the protection plan for major appliances it comes in handy I replaced the a 65 inch Vizio that stopped working right before the warranty ran out

Haven't needed yet and hope I don't! But I learned my lesson to have it on standby.

If you buy any electronics, it is a must that you purchase the Geek Squad plans. In the event something goes wrong, you can count in Geek Squad to either repair or replace your item. This saves you a lot of money in the long run.

Worth every penny. Had something break, called the number, had a replacement within days. This is how service is done. It's worth it.

had to use this replacement protection and glad I had it for the TV did not last 2 years and had to be replaced for no parts to repair the panel with the LEDs..

The guys took my tv and sent it for repair since it had a protection plan. Unfortunately my tv was repairable and was given the oportunity to get another. I decided to upgrade with the help of a team member. Thanks Best Buy for coming through.

always buying a warranty with huge cost items you don't wnt to be stuck paying for repairs or replacement yourself