Customer Ratings & Reviews

Bought a Hisense 50 inch tv in 2017 and it had a problem with a line in the picture. Geek Squad came out and stood behind the TV and gave me a full refund to buy a new TV. Very happy with the outcome.

My first and only encounter with the Geek Squad was only to ask a few questions. The tech who came to chat, Butch, was very willing and able to answer all my questions with very knowledgeable answers. I would not hesitate to chat with the squad again. Thanks for the service.

Haven’t had to use it but glad I got it for my new Hisense TV. I don’t know much about the brand so I thought it was a safe bet

Great service great price cant ask for anything more. Wow they really know their job. Very nice

Bought this as an add-on for an open box TV. Definitely worth the cost. The whole thing cost me just under what a new one would have and i have 2 years warranty instead of the standard 1 year from the manufacturer.

I've purchased this for previous items and it is a must for the cost.

Got as added protection. Hope I won’t have to use it. If so, hope it was worth it. Wish the manufacturer’s warranty was longer than the seemingly standard one year.

Definity worth it, have used 2 times so far and had no hassle tv replacements while still covered.

I had a TV that went out and I needed to get it replaced. I called geek squad and they came out and replaced my TV for me so I do recommend getting a protection plan.

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I purchased the 5 year Geek Squad protection just in case something goes wrong. The last Sony TV I purchased, 10 years ago is still working and I purchased extended warranty for it, but never had to use it.. I hope this one will work and last as long or longer.

purchased this 2 year warranty for really great price. Will save me from any hassle should the TV malfunction in the future. geek squad comes to your house to fix it for this size of tv ( for smaller you have to take it to them that is what I was told). I have not needed it yet.

We purchased the 5yr protection plan with our original TV in 2014. We had to bring the TV in 3 times for issues. The last time they had to junk it and gave us a new one with absolutely no hassles. We've purchased the same warranty for this new one. Well worth the $59.99!

2 year protection, hopefully I won't need it. I guess we'll see how good it is if we have to try to use it.

I have used geek squad in the past and their service has been consistently great as always for many, many years.

I have been purchasing from Best Buy for years now and when it comes to high price items (e.g. TV, PC, et al), I always usually add the GSP because I know that when I have an issue, Best Buy will take care of it.

I will not purchase any other protection plan other than this. With geek squad I can enjoy my purchases.

It's a very good deal. When you break it down by the months and years, you can't beat that

Great tv, our kids love gaming on this tv, sound quality is also good.

Hope its never needed but its a great protection plan over the standard manufacturers warranty at a unbeatable price.