Customer Ratings & Reviews

I purchased a plasma TV several years ago and it stopped working a couple months before the warranty ended. The plan ordered a new part and fixed my 5 year old TV making it essentially brand new. The one downside was it took about 2 months for them to get the part for the TV.

Hope I never have to call them..called them and answered my question quickly..

Good warranty to have for my TV just in case something happens to it. Haven't had to use this service yet (hopefully won't), but it's good to have it if my TV ever decides to stop working.

The Geek Squad was very helpful and assisted me with all my questions.

Have used the Geek Squad service several times since this purchase and they have always been a great help. They're very knowledgeable, friendly and more than willing to assist. Highly recommend this service.

Great value for extended warranty haven’t needed for this tv. But I have had great experiences with the Geek squad on other items

Free in home service for tvs that are over 45 inches. Granted manufacturers like samsung do the same thing but only for the one year that they offer their warranty for and they do not cover electric surge damage. no brainer when you are spending so much money on a television

A friend had a problem with their new TV and even though it was under warranty for one year, they had to do much of the work of disassembling and rebooking things back up. With the Best Buy plan we will not have todo anything ourselves . Two years was only $60.

I don't always purchase extended warranties, but felt it was necessary with this purchase of a tv and the cost. Gives me a sense of peace knowing that I am protected for 5 years.

Ameizing..(……………….………………,,,,,,,,,,,,,,,,,,;,,,;,,,,,,,,,,,,,,;;

Best thing to get as a safe measure to protect a television from Any problem that may arise as a result of factory defect or product damage

I purchased for a minimal fee a warranty on the TV. I feel confident that Best Buy will stand behind their warranty.

Bought this along with our new Toshiba tv, can’t hurt to have extra protection on you electronics

Excellent service! I fully recommend their service! I'm very happy!

Save yourself a lot of money and frustration ; you cant go wrong with a Geek Squad protection plan , especially with those high dollar purchases : )

Geek squad service is a must have for me. They are top notch and are very professional. A must have service for me.

Unfortunately I had no need to use the geek squad during the 2 year warranty, however I'm sure if I had they would've been great.

Geek Squad has always been quick and very efficient with my inquires and repairs.

Definitely worth it. I definitely want to make sure that my tv is covered for a good amount of years because you never know what could happen. Best Buy had the longest coverage for my tv so I bought it here.

Geek Squad are great friendly polite and they do and excellent job when they come out