Customer Ratings & Reviews

Great price for great features. Exceptional value

Without this, I would have needed to purchase a replacement. I love the service that I get. The only negative is that it takes a long time to get the repairs, done, but the quality of the repairs is good.

The installers were amazing and passionate about what they do. They showed me features that I didn't even know I had. They took the time to explain how my product worked and who to call if I had any issues.

The television I had wasn't one they were able to replace as the brand didn't provide parts (to America?). In place of a mediocre HD tv, I received an (upgrade) 4K television, with Apps that are actually useful.

This tv works great and has a clear picture, I bought it for my brother and he is very happy with it.

Great protection plan for the low low. Always good to have a backup plan.

Having the Geek Squad Protection has been very helpful. It's now been upgraded to "Total Tech Support", but is worth having the benefits of this 'Insurance Policy'.

The agent that I talked to was very knowledge of my protection plan. I had no problem with switching out my TV.

Got the two year protection plan mainly for the chance of burn in. From what I understand Best Buy covers burn in . Hopefully I don’t ever have to use it but I feel it’s necessary for and 1600 dollar investment

Great value priced insurance, especially for a huge TV. Hope we never need it.

Pays for itself if your household has several items that fall under this protection. We have 3 computers and they alone pay for the service if one considers virus protection and occasional cleaning of the hard drive,

This is the best service ever. I'm so glad someone created this.

Everything was great thanks for your service!!!!!!!

A must-have with today’s technology. As senior citizens, it was an important addition to our purchase.

Extended warranty always provide that extra peace of mind. Geek Squad support is easy and pleasant to work with.

I am so grateful for geek squad . They came to my house several times to look at my Samsung tv when it was not working . After trouble shooting they determined it needed to be replaced completely. They arranged pick up of the old tv and dropped off for the replacement Samsung tv . I definitely recommend geek squad 2 year protection plan

I haven't had to use it at all, but it's nice to know it's there in case something terrible has it.

I have not needed to use it but it is supposed to protect for just about anything that can go wrong with the tv

I bought the protection plan for my tv had a issue geek squad took care of it but took almost a month i still recomend getting the protection plan for any new tv if your tv has any defects they fix it even if takes awhile they take care of it

Geek squad provides me with the protection I need if I have any problems with my product after the store warranty expires.