Customer Ratings & Reviews

Not worth the money by the time you pay for this you could have a new upgraded itrm

everytime I buy expensive devides i get the protection plan its a good safety nest. Ive had a tv break on me after few years and got my money back to go towards a new one.

Knowledgeable people who work to get whatever problem solved within your contract. They are there when you need them.

I always like to get Geek squad protection on my big,expensive items such as TVs , I like geek squad their very professional and will come out and take care of issue's and solve them right away.

The team came as planned removed old stove had new one up and going in less than 30 minutes great service and experience.

Came when promised. Professional, courteous and really helpful. Understood problem and my limits and solved problem, actually more than one, quickly and effectively. made sure I understood what was going on. left me with smiles and gratitude.

Love Geek Squad! Makes returns easy. Trust buying from Best Buy due to Geek Squad extended warranty.

This Warranty is useful for high usage and certain areas that the product will be used in, like high traffic areas and areas that are subject to electrical outages.

Agents mounted my 65in tv real easily, they were very curtious, they set the tv up so i had nothing to but watch it. Plus they took away all the wrapping.

I would say highly professional and fast. I always will get a warranty through them.

Prompt service. This save me hundreds in repair cost as the tv broke twice in two years . Second time they replaced it

I always purchase extended warranty with Best Buy The Geek Squad they are absolutely the best excellent customer service I've never had any problems with purchasing an extended warranty with Best Buy.

They mounted it ok just not where my wife wanted it. Not really their faults

We have had Geek Squad service for many years and have always been very happy with it. They have been available and able to solve any problem we have brought to them. It is well worth the money.

Haven't had to use this yet since the tv I just bought is working fine, but I've always had good experiences with Best Buy and no hassle warranties.

Inlove with the tv has very high details and beautiful colors and works well with my ps5 and very awesome with movies

Best purchase I ever made! Vizio 50” blew up at 4 years and 8 months, was able to get a brand new Samsung. The warranty paid the same amount as I purchased the Vizio for! Couldn’t be happier!!

I always purchase Geek Squad service when purchasing computers, TVs or appliances. The Geek Squad is very responsive when I call them. I like the ease of making appointments and their in-home services.

I am so thankful they discussed this purchase with me. I purchased the TotalTech protection plan. I think everyone should purchase this plan of coverage. thanks!

Worth purchasing as you never know when their assistant will be needed. I've called them once so far and am glad I made the purchase.