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Customer reviews

Rating 4.7 out of 5 stars with 30753 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

94%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 356 Showing 7,101-7,120 of 30,753 reviews
  • Rated 5 out of 5 stars

    Covers Burn In on OLED

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the service plan for an OLED TV I bought. Even though I don't know if mine will burn in, it's great to know that I have that protection if I need it.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi David. Thanks for your positive feedback! We love to help alleviate any frustrations with your tech so you can do what you need to do! We look forward to helping you again.

  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely worth the purchase for such an investment TV!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great add on for coverage for any item just in case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the warranty and the replacement was quick and easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    U can always count on Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always like to get Geek squad protection on my big,expensive items such as TVs , I like geek squad their very professional and will come out and take care of issue's and solve them right away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Get Geek Squad!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase Geek Squad coverage for all my major purchases. I had a television that was close to the very end of the coverage - and the TV was literally dying... the Geek Squad came out and did their thing and it was literally like new!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel grat about having this product for added protection agains accidents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    havent had to use it product is excellent but if i do need to use it im sure ill have no issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use this yet but hope it will be nice if my product goes bad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haque

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We will see how was servic next two years great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well Worth The Money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Protection Plan covered the full cost of a replacement TV when a repair wasn't cost effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I have seldom had to use the Geek Protections plans I have always not regretted when I had to. They are worth the money for sure.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best purchase I ever made! Vizio 50” blew up at 4 years and 8 months, was able to get a brand new Samsung. The warranty paid the same amount as I purchased the Vizio for! Couldn’t be happier!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need if you are getting something electronic for a young one or and open box item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the Cost of the Plan.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the extended plan was worth the cost for me. After a year and a half my TV picture went completely out. I took the TV to the Best Buy store and in 2 days I had a store credit for the total cost of the TV. The plan is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Got replacement fast!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service. Came in and switched out tvs in and out answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have had Geek Squad service for many years and have always been very happy with it. They have been available and able to solve any problem we have brought to them. It is well worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Monitor Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't used this yet probably never will but it's a good thing to have just in case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the protection plan to cover my new Ultra HD 40K TV!! Can't imagine buying a quality (and pricy!) piece of electronics and not having the experience and expertise of the Geeks as my backup!! I have used them multiple times and have never been disappointed!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not taking a chance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With 7 y/o and 9 y/o sons in the house and sketchy City Public Service power kicking off and on all the time I wasn't going to take a chance. I figured my boys might end up damaging the screen playing, Nerf guns and balls and silliness.. or the electrical spikes might kill the electronics. Already lost an amp, two DVD players AND an UPS..

    I would recommend this to a friend