Customer Ratings & Reviews

My TV was having black spots and Best Buy was super quick to take care of my issue and replace my TV

I highly recommend you get protection for expensive electronics. Had to use geek squad protection after 65 inch 4k tv purchase, and worked flawlessly. No questions asked. Product exchange after 2 month purchase, because of lemon product.

They replace the fridge without an issue but I lost food twice and sent li the form twice never was reimbursed. Talked to different mangers they even said they woukd send it and still never was reimbursed. So as far as that it fake and they wont reimbursed fir the food. All my lobster, dhrimp and steak never replaced 2 times. So dont wate your time filling ut iut becwuse that part is like scam.

Great Insurance to back up any problems you may have with a 65 inch LG TV

Geek Squad never used but heard a lot of good just hope I never need to use the service.

I do buy coverage on items. The only thing that bothers me is that the first year, the coverage is actually covered by the manufacturer. So your paying of "two years"really only gives me 2nd year coverage. At least that's the way I understand it.

Excellent price point for the coverage, I couldn’t pass up the 5 year price with my new tv especially since the last one was 3 years older and lighting surge caused me to have to replace it.

These guys showed up EARLY on the scheduled delivery date. That is the first time I have experienced that. The were quick and tidy.

Simple advice from a geek squad representative helped me complete the set up on my own.

I strongly recommend this service with every big electronic purchase. Fast and very friendly response, took care of the issue in less than a week. Thank you

The geek squad installed my refrigerator and the water line. I recommend this package with any appliances you buy.

5 year warranty. Great offer for this 58 inch tv. Love the extended warranty of 5 years.

So glad to have a warranty with this product! It makes it easier to spend the money on it.

Most excellent dudes to protect your package cause it's no fun when your package is broken

I purchased to protect my new VIZIO since it is my first SMART TV and I wanted the added security for a tv I was not familiar with. The cost for two years of service was very reasonable and the size of theset makes it fairly easy to take in for needed service.

We are very satisfied with this plan. However, it has taken a long time to get an appointment at the store or get someone online to help. Not sure if COVID has had a part in this delay.

Love geek squad. Always buy their protection services.

Great protection plan for the low low. Always good to have a backup plan.

I purchase geek squad for all of my high end Best Buy purchases. Fortunately, I've never had to use them as my products continue to work perfectly. I sleep well at night just knowing I'm protected.

Extremely professional and nice. Did the job fast.