Customer Ratings & Reviews

Hopefully will not have to use it but adding it on to a inexpensive TV seemed like a no brainer…

I love the new tv. the geek squad is amazing and awesome and fantastic at making everything perfect always

Very useful guarantees and personnel too. The product never got damaged but they always answered my questions

The agent carefully mounted my TV & connected it to my devices to ensure maximum functionality use.

Always buy this as it is great opportunity to keep your mind at ease in case anything goes wrong

I got this after applying for the credit card and I got it for the same price as a 2 year warranty. Having a warranty made it easy to get my television fixed by the geek squad. it covers almost anything.

The only good thing about it is knowing you'll have a replacement for 5 years if something goes bad. After dealing with the geek squad customer service multiple time on multiple products it leaves a lot to be desired. Plus I had to pay another $150 for new protection plan on my tv I traded in for, simply because they couldn't figure out what was wrong with my tv. I don't think it's fair that I paid $150 initially for the protection and guarantee they will fix what's wrong and because they can't figure it out have to pay another $150 because they were stumped and tired of trying. 5-6 attempts and still couldn't get it.

If you're looking to get a protection plan make sure you start off with 1 or 2 year if you get a long-term warranty even if your product goes out after 6 months you have to purchase a new warranty for whatever product they replace your bad one with

Geek squad has been great when we've had issues in the past.

Amazing! Reliable! loyal! Trustworthy! Available 24/7! Caring!

Geeks are always happy to help with whatever the issue is. Even if it wasn’t a problem but just my lack of knowledge. Super awesome service!

Norman was my geek squad tech. He was super helpful. Couldn't ask for a better experience

They were great for setting up my mom's t v And it's big enough for her to see

This product is very good. I didn’t realize about the quality. Take one and enjoy!

Great if your tv goes out bad if it doesn't lol wish it covered more like if the software becomes buggy over time after updates but sadly it doesn't

Haven't had to use it yet. But it gives me peace of mind to use my two OLED TV's without any worry.

Love that you can spend a lil extra money to make sure your stuff is covered incase of something stupid happens

Didn't need to use service warranty, but thought price was fair.

My previous TV had a problem in less than 2 years. The manufacturer only covered 1 year. Trying to get it repaired was too expensive. This 5 year protection plan is worth it in case something goes wrong.

I geek squad team is amazing if you ever have any issues with any products you buy from BestBuy and they other there protection I strongly suggest getting it!